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Job details

Infrastructure Engineers implement, manage and retire the infrastructure (including physical, virtual, networking and cloud infrastructure) that supports digital services.

Key duties and responsibilities

The Specified Personnel will be responsible for providing the following deliverables including but not limited to:

• Providing technical expertise to projects and business areas, and leads the technical deliverables;
• Maintaining, monitoring and upgrading the Virtual Service Environment (VSE) environments and servers;
• Planning, designing, developing, testing and maintaining new or existing virtual service developments in accordance with guidelines and in collaboration with stakeholders;
• Configuring and deploying virtual services and servers in accordance with the applications operational model governed by application owners;
• Defining and leading the analysis, planning, execution, delivery and performance improvement activities using appropriate tools;
• Promoting the adoption of virtual services to ICT stakeholders and project teams through workshops ;
• Providing support and guidance to project teams for maintaining their own virtual service environments.
• Providing technical expertise to projects and business areas, and leading the technical deliverables;
• Undertaking a range of activities in support of the management and operation of the Department's secure Internet gateway, secure systems, data centre and network services;
• Implementing major/minor project work to support Departmental initiatives;
• Undertaking enhancement and remediation activities across network and gateway systems;
• Managing multiple tasks with competing priorities and deadlines;
• Liaising with external and internal service providers as required;
• Providing support with infrastructure capacity and planning including mainframe;
• Providing server and networking infrastructure management across geographically dispersed environments;
• Providing fleet management and lifecycle oversight of ICT infrastructure assets;
• Providing data centre operations management, including service delivery and vendor coordination;
• Providing data centre footprint optimisation across commercial and departmental facilities nationwide;
• Travelling interstate as required.

Specified Personnel will be expected to transfer skills and knowledge to departmental staff and ensure appropriate documentation is stored in accordance with the Department's recordkeeping policy and practices.

The Specified Personnel will be responsible for producing the following deliverables, including but not limited to:

• Business Specifications;
• Functional Specifications;
• As built documentation;
• SOP's;
• Deployment guides;
• Technical Specifications.

All deliverables performed by the specified personnel must:

a. be performed or delivered promptly and without delay in accordance with the timeframes notified by the buyer from time to time; and

b. meet the assessment and performance criteria set out in any monitoring and performance assessment processes notified to the seller from time to time

Technical skills

Experience with: Windows Server Active Directory Microsoft SCCM, Hyper-V/VMM, SCOM, File and Print, and Exchange DNS and DHCP Enterprise routing and switching (Cisco desirable) Firewalls and load balancing (Palo Alto, Fortigate and F5 desirable) Secure web and email gateways Data centre design, migration and implementation: o x86 platforms: Windows and Red Hat Linux o IBM P-Series: AIX and Linux o Data centre networks, MAN, WAN and storage fabrics o Enterprise storage and data pr

About the team

The Technology Operations & Support Branch (TOSB) is responsible for the Department's ICT infrastructure, platforms, networks and data centres. The branch requires suitably qualified Infrastructure Engineers across these disciplines to meet security hardening measures and address the requirement to transition multiple business systems and infrastructure capabilities off their legacy platforms.

About the project

Maritime Vessel ICT Sustainment MVIS/E-CAPES Program is a critical and time sensitive initiative to deliver the first new E-Cape Vessel by October 2026 to support operational readiness. The program has fixed external dependencies and a non-negotiable delivery milestone. TOSB is responsibility for delivering the required high-side and low side ICT infrastructure for the new E-Cape vessel fleet. The program requires specialists and support for the low side ICT build and ongoing management.

About the organisation

According to their respective discipline, TOSB Infrastructure Engineers design, build, configure and maintain virtualised server fleets across multiple domains, hosting the departments corporate, border and public facing services. They also design, build, configure and maintain the department's secure gateway and its associated technologies, liaise with consuming agencies and strategic vendors. Our services at a high level also include provision of property ICT infrastructure (including Emerging International Ports), application hosting, and ICT infrastructure solution design and assurance. In order to meet the requirements of this vast remit, TOSB Infrastructure Engineers are expected to have knowledge across many technical disciplines and possess the ability to work across a range of activities from detailed technical configuration analysis to supporting high level solution design and also provide level 2 and 3 resolver support.