IT Helpdesk Entry Level - Overnight Position(JobID:2001)

• This position will start during Normal business hours and then move to an overnight shift.
• As an IT Helpdesk support technician, you will provide support in the following way:

• Provide technical support and training to end-users.

• Read technical boards/websites, confer with users, and/or conduct computer diagnostics.

• Participates in special projects as required.

• Create and update knowledge documentation.

• Provide support in both English and Spanish.

Skills and Qualifications 

• Excellent English level required (written and spoken).

• Great Customer Service skills.

• IT interest/knowledge.