Data Executive – SDR Operations & Revenue Intelligence

Location

Remote (South Africa)

Contract 

About the Role

Term: This is a 12-month engagement on an Independent Contractor basis.

We are looking for a highly analytical and detail-oriented Data Executive to join our growing SDR-as-a-Service team. In this role, you will be responsible for managing, enriching, and maintaining high-quality prospect data that enables our SDRs to consistently deliver exceptional results for our clients.

You will own the end-to-end management of lead data, CRM hygiene, campaign reporting, and account enrichment across multiple client accounts. Working closely with our SDR and Operations teams, you'll ensure every campaign is built on accurate, verified, and ICP-aligned data.

This is a fast-paced, hands-on role for someone who enjoys working with data, sales technology, and automation tools. If you're passionate about accuracy, process optimisation, and helping drive outbound sales performance, we'd love to hear from you.

Key Responsibilities

Prospect Data Management

• Build, source, and maintain high-quality prospect databases aligned to each client's Ideal Customer Profile (ICP).
• Research and identify target companies and key decision-makers.
• Validate, cleanse, and verify prospect data before campaigns are launched.
• Remove duplicate records and maintain data integrity across all systems.
• Ensure prospect records remain accurate, compliant, and up to date.

Lead Enrichment

• Enrich prospect records with:
  • Verified email addresses
  • Direct dial numbers
  • LinkedIn profiles
  • Company information
  • Industry classifications
  • Company size
  • Revenue estimates
  • Technology stack
  • Buying intent signals (where available)
• Verify contact information before assigning leads to SDRs.

Campaign Operations

• Build and upload prospect lists into Apollo.
• Segment lead lists according to each client's ICP.
• Support the creation and optimisation of outbound email sequences.
• Monitor campaign health and identify data issues affecting deliverability.
• Allocate prospect lists to SDRs.

CRM & Sales Operations

• Maintain CRM hygiene across all client accounts.
• Update lead statuses and lifecycle stages.
• Ensure SDR activity is accurately reflected in CRM.
• Support integrations between Apollo, HubSpot, Salesforce, Pipedrive, and other client systems.
• Perform bulk imports, exports, and data updates.

Reporting & Analytics

Produce weekly and monthly reports covering:

• Meetings booked
• Calls completed
• Email performance
• LinkedIn outreach performance
• Connection rates
• Reply rates
• Conversion rates
• Pipeline creation
• SDR productivity
• Campaign performance
• Client performance dashboards
• Provide recommendations to improve campaign performance through data-driven insights.

Sales Intelligence

• Research target markets and industries.
• Monitor buying intent signals where available.
• Identify expansion opportunities within existing client accounts.
• Recommend new target audiences.
• Assist with account prioritisation.

Process Improvement

• Identify opportunities to automate manual processes.
• Improve reporting efficiencies.
• Develop Standard Operating Procedures (SOPs).
• Create scalable workflows for onboarding new client campaigns.
• Continuously improve data quality across all sales platforms.

Minimum Requirements

Education

Diploma or Degree in:

• Business Analytics
• Information Systems
• Data Analytics
• Marketing
• Computer Science
• Business Administration
• Or a related qualification

Experience

• 2+ years' experience in Sales Operations, Revenue Operations, Data Operations, or CRM Administration.
• Experience supporting outbound sales teams.
• Experience managing large prospect databases.
• Experience within a B2B sales environment.
• Previous experience supporting SDR or Business Development teams is highly advantageous.

Technical Skills

Essential

• Apollo.io
• LinkedIn Sales Navigator
• Microsoft Excel (Advanced)
• Google Sheets
• CRM platforms (HubSpot, Salesforce, Pipedrive, or similar)
• Data cleansing and validation
• Prospect list building and segmentation
• Reporting and dashboard creation

Advantageous

• Clay
• ZoomInfo
• Lusha
• Cognism
• Instantly
• Lemlist
• Power BI
• SQL
• AI-powered sales tools

Key Competencies

• Exceptional attention to detail
• Strong analytical and problem-solving skills
• Commercial awareness
• Process-driven mindset
• Excellent organisational and time management skills
• Ability to manage multiple client accounts simultaneously
• Strong written and verbal communication skills
• Self-motivated with a proactive approach
• Ability to thrive in a fast-paced, high-performance environment

Key Performance Indicators (KPIs)

Data Quality

• Maintain 98%+ verified email accuracy.
• Achieve 95%+ CRM data completeness.
• Keep duplicate records below 2%.

SDR Enablement

• Ensure 100% of SDRs receive prospect lists on schedule.
• Complete prospect enrichment within agreed SLAs.
• Deliver high-quality, ICP-aligned lead lists for every campaign.

Campaign Performance

• Maintain email bounce rates below 3%.
• Resolve data-related campaign issues within SLA.
• Achieve an ICP match rate above 95%.

Reporting

• Deliver accurate weekly and monthly client reports on time.
• Maintain SDR and campaign performance dashboards.
• Provide actionable insights to improve campaign performance.

Success Measures (First 90 Days)

• Successfully onboard and support multiple client accounts.
• Build accurate, ICP-aligned prospect lists for outbound campaigns.
• Improve CRM data quality and reporting accuracy.
• Enable SDRs with reliable, enriched prospect data that increases meetings booked.
• Identify and implement workflow improvements that enhance operational efficiency.

Why Join Us?

At our SDR-as-a-Service business, data is the foundation of every successful outbound campaign. As our Data Executive, you'll play a key role in ensuring our SDRs have the right data, at the right time, to engage the right prospects.

You'll work with industry-leading sales technologies, collaborate with a high-performing operations team, and have a direct impact on campaign performance, client success, and business growth.