RQ09743 - Sr. Business Analyst

RQ09743 - Sr. Business Analyst

222 Jarvis or 5700 Yonge (Toronto)

Hybrid - Candidate MUST work 3 days onsite and 2 days remote - Starting October 20, resources are expected to come into the office 4 days per week. Starting January 5, resources are expected to come into the office 5 days per week. This is subject to change based on manager discretion or change in OPS policy.

Contract 6 months

Security Level: CRJMC (Must get clearance before start date)

· Leading and conducting business analysis at varying levels of detail to assess clients business problems/opportunities and documenting the assessments.

· Developing strategies, preparing business cases and cost- benefit analysis, and conducting feasibility studies for business I&IT initiatives.

· Conducting business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.

· Conducting gap analysis of vendor release upgrades to identify changes needed for business processes and best practice, and for solutions including configuration, reports and integration components.

· Monitoring progress, resolving problems and reporting regularly to I&IT management and clients decision makers.

· Developing performance measures for business analysis evaluation and conducting follow-up.

· Act as liaison with Business clients and data providers.

· Document the new requirements and complete analysis and design document.

· In-depth knowledge of industry standard project management methodologies.

· Knowledge and experience with OPS Health related projects.

· Knowledge and understanding of Ministry policy and IT project approval processes and requirements.

· Experience with large complex projects.

· Exceptional analytical, problem solving and decision-making skills.

· Demonstrated strong interpersonal, verbal and written communication, and presentation skills.

· Proven troubleshooting and critical thinking experience.

· Demonstrated ability to apply strong listening skills to facilitate issue resolution.

· Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships.

· Strong interpersonal, facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome.

· Strong organization skills with the ability to compile data from numerous sources and synthesize and write up clear, concise summaries.

· Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively.

· A motivated, flexible, detail-oriented and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlines.

· Transfer skills and knowledge to selected OPS staff.

Must-Haves:

• 7 minimum years as a BA
• Leading and conducting business analysis at varying levels of detail in order to assess clients business problems/opportunities and documenting the business requirements in such a way that technology solutions can be determined.
• Developing strategies, preparing business cases and cost- benefit analysis, and conducting feasibility studies for business and I&IT initiatives.
• Conducting business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
• Ability to manage evolving requirements and traceability to the changes, development and implementation of the requirements.
• Experience with preparing customer journey maps, documenting process maps, gap analysis, and modeling future states.