Quality Control Centre Operations Manager

AllPoland16 May

• Salary: PLN 10,000 – 14,000 gross + annual bonus (15–25%) + benefits package
• Employment Type: Employment contract / B2B contract
• Location (Warsaw): Hybrid

THE ROLE – Key Responsibilities

• Full operational responsibility for the day-to-day functioning of the Quality Control Centre (QCC), including dough production and storage of sauces and key pizza ingredients
• Managing the ordering process for both company-owned and franchise locations
• Conducting price and contract negotiations with raw material and packaging suppliers
• Actively sourcing and onboarding new suppliers (including quality audits)
• Coordinating and approving deliveries of raw materials and ingredients in cooperation with the brand owner / international headquarters
• Managing franchisee receivables (collections, payment monitoring, and payment scheduling)
• Maintaining daily operational contact with franchise partners regarding deliveries, quality standards, and production needs
• Implementing and supervising HACCP, BRC/IFS, GMP systems and corporate standards
• Reporting operational results and KPIs (productivity, quality, costs, OTIF) to management and headquarters

WHAT WE ARE LOOKING FOR?

• 4–6 years of experience in a similar role within food production/manufacturing (preferably bakery, dough production, semi-finished products, FMCG food)
• Strong experience in procurement negotiations and supplier management
• Practical knowledge of food quality and safety systems (HACCP, BRC, IFS, ISO 22000; internal auditor certification is an advantage)
• Proven ability to manage teams and a distributed network of contractors/franchise partners
• Advanced Excel skills; ERP/WMS systems experience is an advantage
• Valid Category B driving licence
• Willingness to work in a shift-based / flexible schedule (production operates 5–6 days per week)
• Fluent in English, with confident Polish and German language skills – required for daily operational communication with local teams, suppliers, and franchise partners

NICE TO HAVE

• Experience working with franchise or restaurant networks
• Knowledge of pizza dough/yeast dough production processes
• Experience implementing Lean / Kaizen / 5S methodologies in food production

WHAT WE OFFER

• Competitive base salary + performance-based annual bonus (15–25% potential annually)
• Company car
• Opportunity to participate in international training programmes
• Stable position within a rapidly growing network in Poland
• Real influence on business performance and development of the Quality Control Centre
• Work in a modern, highly automated production facility