RV Parts Specialist

Our client is a well-established, family-owned RV repair facility specializing in both RV service and RV collision operations. The shop operates with a strong focus on process, quality repairs, and teamwork between departments. Leadership is hands-on, decisions are made locally, and all departments work closely together to keep jobs moving efficiently.

Position Summary

The RV Parts Manager / Parts Specialist is responsible for managing the full parts process for both RV service and RV collision operations. This role directly impacts workflow, repair accuracy, and cycle time by ensuring parts are ordered correctly, received on time, and staged properly for technicians.

This is a hands-on, detail-driven role requiring strong communication with technicians, service advisors, and estimators.

Key Responsibilities

Parts Ordering & Accuracy

• Source and order all RV service and RV collision parts accurately and on time
  
• Review repair estimates and technician notes to confirm parts requirements
  
• Verify part numbers, fitment, and quantities prior to ordering
  
• Identify alternative sourcing options when parts are delayed or unavailable
  

Receiving, Returns & Credits

• Inspect inbound shipments for accuracy and freight damage
  
• Mirror match parts for accuracy
  
• Document damage and initiate freight claims as needed
  
• Process returns and track credits to completion
  
• Ensure credits are properly received and applied
  

Workflow & Coordination

• Confirm all parts are received and distributed to technicians in timely manner
  
• Stage parts to specific service or collision jobs
  
• Notify shop foreman, service advisors and estimators of parts delays
  
• Post parts invoices daily and file accurately by job type
  
• Participate in morning release meeting and provide relevant updates as needed
  

Vendor & Purchasing

• Maintain vendor relationships and follow up on order status
  
• Seek competitive pricing and available discounts
  
• Ensure invoices are coded correctly to the appropriate RO or job
  

Required Experience

• Experience in RV service, RV collision, or RV dealership parts
  
• Experience managing high-value, long-lead-time parts
  
• Ability to work from estimates, measurements, and technician notes
  
• Strong organizational and follow-up skills