Equipment Shop Manager

Our client is seeking an experienced Equipment Shop Manager to lead day-to-day shop operations supporting a fleet of forklifts, aerial lifts, and telehandlers. This is a hands-on leadership role for someone who can manage technicians, maintain workflow, and step in on repairs when needed.

This position is ideal for someone with a strong mechanical background who is ready to take ownership of shop performance, team development, and operational efficiency.

Key Responsibilities

• Lead and manage shop technicians, ensuring productivity, quality, and safety
• Diagnose, troubleshoot, and repair complex mechanical, hydraulic, and electrical systems
• Oversee preventative maintenance schedules and ensure timely completion
• Perform repairs and maintenance as needed alongside the team
• Maintain and enforce safety standards and company policies
• Manage shop workflow, organization, and cleanliness
• Identify parts needs and coordinate ordering to support repairs
• Ensure proper use and maintenance of tools and diagnostic equipment
• Support customer service efforts through quality and timely equipment readiness
• Communicate and collaborate with internal departments as needed

Equipment & Systems

• Material handling equipment
• High-capacity lifting equipment
• Internal combustion and electric-powered units
• Electrical systems, hydraulics, engines, and powertrain components

Requirements

• Minimum 7+ years of experience in equipment repair and maintenance
• Current or prior leadership or management experience within a shop environment
• Strong diagnostic skills across mechanical, hydraulic, and electrical systems
• Ability to read and interpret schematics and technical documentation
• Comfortable using diagnostic software and computer-based systems
• Strong communication and customer service skills, with the ability to effectively support customers over the phone by diagnosing issues and guiding next steps
• Advanced diagnostic ability across mechanical, hydraulic, and electrical systems, including troubleshooting remotely when needed
  
• Highly organized with the ability to manage multiple priorities, service needs, and workflow efficiently
  
• Ability to build and maintain strong relationships with vendors and partners nationwide to support parts sourcing and service needs
• Ability to lift up to 50 lbs and perform physical job functions
• Valid driver's license with a clean driving record
• Ability to obtain equipment operation certifications if needed
• Must have personal tools required for the role
• Ability to pass a background check and drug screening

Work Environment & Schedule

• On-site shop environment
• Typical schedule is early morning start with mid-afternoon finish
• Occasional weekend work based on workload
• Limited after-hours support, primarily handled remotely or coordinated as needed

Leadership

• Lead, coach, and mentor the technician team to improve skill level, productivity, and overall performance
• Provide hands-on guidance, training, and support to develop technicians across mechanical, hydraulic, and electrical systems
• Foster a positive, accountable team environment focused on safety, quality work, and continuous improvement
• Set clear expectations and hold team members accountable while supporting their growth and development

Benefits & Compensation

• Competitive hourly compensation based on experience
• Overtime available based on workload
• Performance-based bonus opportunities
• Health, dental, and vision insurance
• Paid time off and company holidays
• Fuel card provided for business-related travel