Entry Level Customer Service Rep

At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, were dedicated to helping businesses like yours thrive in an ever-evolving world.

Position Overview

We are looking for an enthusiastic and dependable Entry-Level Customer Service Representative to join our Washington, DC team. This role is ideal for individuals who enjoy helping others, solving problems, and providing an excellent customer experience. 

Key Responsibilities

• Handle inquiries about services, appointments, and general information
• Maintain accurate and detailed customer records
• Assist with resolving issues efficiently and courteously
• Support daily administrative and client service operations
• Uphold company policies and represent Sparkbit360 with professionalism

Qualifications

•  High school diploma or equivalent required
• Strong communication and interpersonal abilities
• Reliable, positive, and team-oriented attitude
• Detail-oriented with good organizational skills
• Comfortable using basic computer and office tools
• Customer-focused mindset and willingness to learn

Benefits

• Competitive starting pay with opportunities for bonuses
• Comprehensive training and growth opportunities
• Health, dental, and vision insurance
• Paid time off and holidays
• Supportive and collaborative team culture

Apply today to join our Washington, DC team as an Entry-Level Customer Service Representative!