Property Administrator

Property Administrator

About the Role

A small, established property management company based in Northwest London is looking for an experienced Property Administrator to join their team on a full-time basis. The role will focus on the day-to-day administration of a portfolio of residential properties, supporting landlords, tenants and contractors and ensuring that tenancies are managed efficiently and in line with relevant requirements.

Key Responsibilities

• Managing the administration of residential tenancies from commencement through to renewal and termination
• Preparing and coordinating tenancy renewals and liaising with landlords and tenants
• Communicating with tenants regarding tenancy-related queries and general property matters
• Liaising with local councils regarding council tax, housing matters and other property-related enquiries
• Assisting with tenancy compliance and ensuring relevant documentation and records are kept up to date
• Maintaining accurate property, tenant and landlord records
• Coordinating property inspections and following up on any issues identified
• Liaising with contractors and arranging access to properties where required
• Assisting with move-ins and move-outs, including coordinating relevant paperwork and documentation
• Monitoring key tenancy dates and ensuring important actions are completed on time
• Preparing and sending correspondence to landlords, tenants, councils and other relevant parties
• Assisting with deposit administration and tenancy documentation
• Keeping property files and systems fully up to date

About You

• Previous experience within residential property management or property administration is essential
• Good understanding of the residential lettings and tenancy lifecycle
• Experience dealing with tenancy renewals and tenant/landlord correspondence
• Comfortable liaising with councils and other external organisations
• Confident using Microsoft Office and property management software/systems
• Professional and personable manner when dealing with landlords, tenants and contractors
• Able to work effectively in a small team and take responsibility for their own workload

Location: North West London
Salary: £30,000 – £33,000 per annum
Hours: Full-time