Job Description

Must be a US Citizen
MUST HAVE AN ACTIVE TS/SCI with Full Scope Poly Clearance

As an Aternity Consultant, working with Riverbed's Aternity Application Performance Management (APM) & End User Experience Monitoring (EUEM) products you will help solve client's enterprise-wide network, application, server capacity and end-user performance issues. The position combines desktop engineering disciplines with a business focus for delivering and utilizing IT performance management solutions. You will leverage Riverbed's technologies to plan, design, deploy, operate, manage, troubleshoot and optimize IT infrastructures and devices.

• Analyze and understand customers IT organization, requirements and processes, and use this knowledge to assist in achieving full adoption and utilization of Riverbed's solutions to maximize ROI and business value
• Providing specialized planning and design expertise in digital experience monitoring, application performance troubleshooting and/or optimization and end user performance analysis
• Collecting end user and application performance information for troubleshooting
• Developing scripts for use with Riverbed's EUEM and APM products for metric collection and remediation tasks.
• Configuring and programming accurate and valid measurements for end-user activities and backend application transactions
• Presenting and articulating advanced product features, benefits, and overall product solutions
• Work directly with customers, colleagues and other stakeholders to achieve project goals either on site or remotely
• Troubleshooting performance issues for Windows and UNIX based platforms
• Producing solutions to fulfill customer needs within budget and schedule constraints
• Serving as an expert in cloud migration, application performance, and/or application delivery, utilizing Riverbed's complete Digital Performance platform

Desired Technical Skills:

• ATERNITY product experience highly preferred but competing product experience (Lakeside Systrack, Nexthink, Dynatrace, AppDynamics, etc.) accepted.
• Network and infrastructure performance monitoring and analysis experience is preferable
• Solid understanding of common application architecture frameworks, distributed mechanisms and messaging components
• Understanding of IT methodologies for deploying and changing software in Enterprises
• Programming skills in either PowerShell, Python, C++, Golang, Rust or familiarity with others
• Knowledge of:
  • Cloud-based technology such as AWS, Azure, and Docker
  • Web technologies (server side and client side) such as Java Servlets, HTML, CSS, JavaScript, Ajax, HTTP protocol and the RESTful architectural style.
• Knowledge of web application architecture and software including Web Servers (Apache, IIS), Application Servers (WebSphere, WebLogic), Databases (Oracle, SQL Server, DB2) and Operating Systems (UNIX, Windows).
• Knowledge of TCP/IP networking

Qualifications

Must be a US Citizen
MUST HAVE AN ACTIVE TS/SCI with Full Scope Poly Clearance

• Bachelor's Degree in a technical discipline from an accredited college or university in Computer Science, Cybersecurity, Computer Engineering, or related discipline
• 8-10 years related experience in IT Systems Support, Systems/Network Engineering, or similar roles.
• Experience monitoring and tuning application and system performance
• Understanding and experience in specifying, collecting, processing and presenting information from potentially several disparate data sets, utilizing data science best practices
• Must be confident in communicating actionable insights found within data sources, and generating supporting reports and dashboards
• Ability to communicate effectively with technical and non-technical audiences, drive IT projects forward in large organizations, and translate technical features into tangible customer business benefits
  
• Self-motivated and capable of high performance under minimal supervision
• Organized and detail-oriented, with strong customer service and technical skills
• Passion for teamwork and contributing to a world-class Professional Services team which values excellence, execution, and integrity
• Excellent analytical, troubleshooting and problem-solving skills
• Experience in professional services, technical consulting, or software development/systems administration preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

Salary: $110,000 - $160,000 annually Depending on Experience

Company Description

Spry Squared is a Minority and Woman Owned Small Business headquartered in Colorado Springs, Colorado with offices across the United States of America. We are an experienced federal government and commercial service provider with security cleared personnel working on various projects across the USA and the globe.

Spry Squared provides organizations with Best in Class Enterprise Solutions, Managed IT Services, Cybersecurity Solutions, IT Professional Services, Recruiting Services, Project/Program Management and technology products. We are your strategic partner and value-added reseller, solving complex business challenges by leveraging technology solutions that reduce costs, optimize productivity and minimize risk.