USRN - Georgia

About StaffHero

StaffHero connects businesses with highly skilled remote professionals to help them scale efficiently and cost-effectively. We provide comprehensive workforce solutions, including recruitment, onboarding, training, payroll, compliance, and workforce management. Our healthcare clients rely on us to deliver exceptional talent and operational support while maintaining high standards of patient care and service excellence.

Position Overview

StaffHero is seeking a compassionate and experienced Registered Nurse (USRN) with an active Georgia RN license to join our healthcare team. This remote role involves supporting patients, healthcare providers, and clinical operations through care coordination, patient communication, clinical documentation, case management support, and other nursing-related responsibilities.

The ideal candidate is clinically knowledgeable, highly organized, and comfortable working in a remote healthcare environment while maintaining professionalism and exceptional patient care.

Key Responsibilities

• Provide nursing support and clinical guidance to patients and healthcare teams.
• Conduct patient outreach, follow-up calls, and care coordination activities as assigned.
• Review and document patient information accurately and thoroughly.
• Assist with patient education regarding treatment plans, medications, and healthcare services.
• Collaborate with physicians, healthcare providers, and interdisciplinary teams.
• Maintain accurate and compliant clinical documentation.
• Support case management, utilization review, care management, or intake processes as required.
• Ensure compliance with HIPAA, client requirements, and healthcare regulations.
• Escalate clinical concerns and urgent patient issues appropriately.
• Participate in team meetings, training sessions, and quality improvement initiatives.

Qualifications

Required

• Active and unrestricted Registered Nurse (RN) license in Georgia.
• Minimum of 2 years of clinical nursing experience.
• Strong clinical assessment and critical-thinking skills.
• Excellent communication and interpersonal skills.
• Experience with Electronic Medical Records (EMR/EHR) systems.
• Ability to work independently in a remote environment.
• Strong organizational and time-management skills.
• Reliable internet connection and dedicated workspace.

Preferred

• Additional active US state nursing licenses.
• Experience in case management, utilization review, telehealth, care coordination, patient intake, or healthcare support services.
• Familiarity with healthcare insurance, managed care, or value-based care environments.
• Experience working remotely in a healthcare setting.
• Bachelor's degree in Nursing (BSN) preferred.

What Success Looks Like

• Patients receive timely, professional, and compassionate support.
• Clinical documentation is accurate, complete, and compliant.
• Communication with patients and providers is effective and professional.
• Assigned tasks and caseloads are managed efficiently.
• Quality and service standards are consistently maintained.

Work Arrangement

• Full-Time
• Remote
• Active Georgia RN License Required
• Must be available to work during designated US business hours
• Reliable internet connection and dedicated workspace required