Job Description:
Long Island Homes Would you like to work in a team of like-minder colleagues who take pride in their work and remain focused on continual personal improvement and building quality homes while having an employer that genuinely cares about your wellbeing and team culture? We are a residential builder located in the Western Suburbs with our own niche in the volume building market, looking for a highly motivated and experienced Client Liaison. The successful applicant will be well-presented and passionate about providing quality customer service, while placing a high value on strong team culture, work ethic and initiative. Construction Knowledge would be helpful, however is not essential. Combining customer facing, administration and problem solving, this role offers a great range of duties with a prime focus on ensuring co-ordination and success of our clients’ projects. We will offer you: - A great team working environment. - Personal mentoring from experienced colleagues and Managers focused on your continual improvement. - Work from Home opportunities. - A competitive Salary Package. Working under our Business Manager, your Responsibilities will include: - Manage a client portfolio through the pre-site and construction stages. - Maintain communication with clients and provide timely responses to all enquiries. - Booking Introductory Meetings and Colour Appointments. - Presentation and Review of Documentation. - Preparation and Presenting of Building Contracts. - Ensure checklists are maintained and adhered to. - Ensure projects are tracked and progressed through CRM applications. - Ensure accurate reporting and note entry. - Maintain communication with the Business Manager in regard to current projects. - Participate in Team Workflow meetings to discuss weekly progress. - Liaising with Drafting, Estimating and Interior Design teams. The successful candidate will have: - Organisational skills and attention to detail. - Superior communication skills both verbal and written. - Intermediate Microsoft Word, Excel and Outlook computer skills and an ability to learn new systems. - Ability to multitask, set priorities and meet deadlines. - Passion for customer service. - Confident mindset and ability to deal with all types of people. - Self-motivated professional who is willing to self-reflect and work autonomously, as well as within a team. - Problem Solving mentality. - Willing to contribute feedback and suggestions for improvement in a respectful manner..
Required Skills:
Outlook
Offers
Word
Computer Skills
CRM
Enquiries
Salary
Attention To Detail
Mentoring
Excel
Communication Skills
Construction
Microsoft Word
Problem Solving
Administration
Preparation
Documentation
Design
Business
Customer Service
Communication