About the role Mindful Maths Tutoring is seeking a part-time Administration Assistant/Receptionist to join our team in Heidelberg, Victoria. This is a contract role that will involve providing administrative and reception support to our growing tutoring business. The successful candidate will play a key role in ensuring the smooth running of our centre and supporting our tutors and students. This is a part-time contract role requiring 6-8 hours per week, primarily during after-school hours (3:30 pm- 6:30 pm). Additional hours may be required at particular times of the year and will be negotiated with the successful applicant. Tasks Managing incoming phone calls and emails Scheduling new enquiries into our Tutorbird software program Contacting parents to reschedule lessons and booking alternative times Emailing and messaging parents for outstanding payments Welcoming and assisting students and visitors to our tutoring centre Required skills Previous experience in an administrative or receptionist role, ideally in an educational or tutoring environment Strong communication and interpersonal skills, with the ability to provide excellent customer service Experience using the Tutorbird program to manage schedules and bookings Proficient in Microsoft Word, Excel, and Outlook Excellent organisational and time management skills, with the ability to multitask and prioritise effectively A friendly and professional demeanour A willingness to know our tutors and their subject areas to assist with making bookings smoother and more efficient. What we offer At Mindful Maths Tutoring, we are committed to creating a supportive and inclusive work environment. We offer flexible working arrangements and you will have the chance to be a part of a friendly and passionate team. About us Mindful Maths Tutoring is a leading provider of tutoring services in Melbourne's eastern suburbs. Our mission is to empower students of all ages to develop a positive and confident mindset towards Mathematics, and to achieve their full potential. With a team of experienced and dedicated tutors, we strive to create a nurturing and collaborative learning environment that fosters academic growth and personal development. If you are interested in this opportunity, please apply now.