Job Description:
Johnny Gio's Pizza is renowned for serving authentic, handcrafted pizzas made from the freshest ingredients, creating a beloved and vibrant fast paced Italian-inspired experience. With a strong presence in the Sydney food scene and an ever-growing social media following, we are passionate about our brand and our people. We're excited to bring on passionate hospitality professionals to join our growing team! We are currently seeking a skilled Operations Manager to oversee our corporate store operations. As Operations Manager you will be instrumental in maintaining our high standards of service and operational excellence across multiple locations. Your role will encompass leadership, team development, financial management, and ensuring each restaurant delivers an exceptional dining experience. Please note: A 6-week training period in Sydney will be required to ensure a thorough understanding of our operations, values, and standards. Key Responsibilities include: Leading your regional team in alignment with Johnny Gio's vision, values, and strategic goals. Developing and mentoring restaurant leadership teams to foster a positive, high-performing culture. Work with other Operations managers and Store managers. Recruitment of staff and monitoring of staff levels across all stores Monitoring and improving operational systems and performance metrics. Analysing KPIs, rostering, stock levels, and staffing to optimize efficiencies and profitability. Supporting the opening of new locations in collaboration with the support and operations teams. Achieving financial targets by forecasting sales, controlling costs (labor, food, wastage), and maximizing profit margins. Recommending and implementing cost control strategies and cash management practices. Work with the marketing team to implement local area marketing initiatives. To succeed in this role, you will have: Previous experience in hospitality or quick-service restaurant operations. Experience in Pizza or Italian cuisine Strong leadership, negotiation, and conflict resolution skills. Solid financial understanding, with experience managing P&L statements and budgets. Proven success in hitting sales targets, KPIs, and driving profitability. Excellent communication and presentation skills. The ability to work independently and thrive in a fast-paced, dynamic environment. Role Requirements: Valid Food Safety Certification First Aid Certification Drivers licence and Car
Required Skills:
Conflict
Operations
Collaboration
Recruitment
Cash Management
Performance Metrics
Operational Excellence
Food Safety
P&L
Cost Control
Presentation Skills
First Aid
Mentoring
Conflict Resolution
Metrics
Forecasting
Cash
Negotiation
Social Media
Marketing
Leadership
Training
Sales
Communication
Management