Job Description:
GARPEN is a growing national importer/wholesaler/retailer of industrial & commercial products including water transfer pumps, pressure washers, generators, compressors. We supply to a range of industries including mining, agriculture, construction. Our head office is based in Bayswater WA is seeking 2 multi-talented sales/customer service staff for IMMEDIATE START to help drive the business and provide top of class customer service sales/support for B2C & B2B sales. This role is office based and not suitable for WFH applicants. Expectations: Highly organised reliable and proficient in interacting with a varied customer base. Ability to accurately and provide useful product information and effectively conclude sales enquiries. Technical knowledge of small engines, compressors, generators would be preferred however a willingness to learn through own initiative and seeking knowledge through questions would be well regarded. Provide up to date information on specifications, pricing, availability for customer enquiries. Assist in stock management by accurately processing sales orders, carrying out cyclic stock counts and biannual stock takes. Assist in freight booking through phone, email, cloud-based systems Handling of credit card & cash transactions to process customer receipts against sales orders Be proficient in the use of computers, with a high level of data entry using Outlook, Word, Excel, Unleashed IMS Confidence in use of a forklift, an operator's license is preferred Current WA manual driver's license is also essential Highly Regarded Excellent face 2 face & phone customer service skills Honesty & Integrity Have a positive CAN-DO attitude Problem solving ability Must have appropriate Australian working rights Have a genuine interest in the industry Mechanical/Technical knowledge is highly regarded The successful applicant/applicants will be joining a very friendly successful supportive team, you will be required to work with minimal supervision, therefore a mature enthusiastic attitude is well regarded
Required Skills:
Generators
Stock Management
Outlook
B2C
Mining
Freight
Word
Pumps
Agriculture
Enquiries
Supply
Excel
Credit
Availability
Cash
Specifications
Data Entry
Construction
Problem Solving
Pressure
Email
Business
Customer Service
Sales
Management