THE COMPANY YOU'LL JOIN Our client is a fast-growing, family-owned business specialising in custom-made, project-specific window furnishings for the Australian building industry. With over 20 years of industry experience, they’ve built a strong reputation for quality, innovation, and reliability—underpinned by proprietary technology, robust quality control, and a distributor-first approach. Their commitment to excellence extends beyond product delivery, offering end-to-end support including technical guidance, product training, and efficient national logistics. Having grown from $40 million to $50 million in revenue over the past 12 months—with a target of $80 million—they’re now undergoing a strategic rebrand to unify their identity and support continued expansion. The business is home to a close-knit, high-performing team that values collaboration, accountability, and continuous improvement—ideal for professionals who thrive in a hands-on, fast-paced environment. THE IMPACT YOU'LL MAKE As a Technical Sales Representative, you’ll deliver consultative, solution-focused support to the distributor network — helping them configure custom window furnishings and navigate the technical details of made-to-order products. ​ You’ll become the go-to internal expert for a portfolio of repeat customers, building trust through accuracy, responsiveness, and strong product knowledge. ​ Working closely with the customer care, product and external sales teams, you’ll play a key role in ensuring orders are scoped correctly from the outset—reducing errors, saving time, and strengthening relationships. ​ This role offers a clear path for progression into product management or external BDM positions for those looking to expand their career in a highly technical, fast-growing business. THE EXPERIENCE YOU'LL BRING Experience in a customer service role with a technical or product-driven focus. ​ Confidence working across teams to support customer needs and problem-solve. ​ Familiarity with systems and processes that support quoting, ordering, or service delivery.