Job Description:
Lalla Rookh is on the search for a customer service driven person to fill the important role of FUNCTIONS & ADMINISTRATION OFFICER. This position is a full time role working Monday to Friday from 8am to 4pm with occasional additional hours to suits business requirements. This is an office based role that does not include rostered work on the floor. The primary function of the role is to respond to and coordinate guest enquiries for general reservations and functions for our busy venue. The role also involves general day to day office duties for a hospitality venue including daily till reconciliations. The role would best suit an experienced hospitality manager who is looking to get off the floor and stop working weekends, and understands that the work done in the office sets up the success of our managers in the floor. The ideal candidate will have: At least 2 years in a hospitality management role. At least 1 year in an administrative hospitality role with a focus on function coordination. Exceptional communication skills (in person, on the phone and via email & social media). Experience with Microsoft office suite products (Word, Excel and Outlook). Experience with the Resdiary bookings platform (or similar) preferred. Experience with InDesign word processing program preferred. Experience with Impos till system preferred. Please apply for the position through the seek website.
Required Skills:
Outlook
Hospitality Management
Word
Search
Bookings
InDesign
Enquiries
Reservations
Business Requirements
Excel
Communication Skills
Social Media
Administration
Email
Business
Microsoft Office
Customer Service
Communication
Management