Administrative Assistant - First4Care

 Job Description:

Are you looking for a role where your contribution truly matters? We’re a passionate and inclusive support organisation providing services under the NDIS, and we're on the lookout for a motivated Administrative Assistant to join our dynamic, people-first team. We pride ourselves on our supportive culture — one that celebrates individuality, encourages growth,and puts heart into everything we do. This part-time role offers flexibility, the chance to shape your own workflow, and room to grow within a fast-evolving environment. About the Role As an Administrative Assistant, you will play a key role in supporting the daily operations of an NDIS provider. Your responsibilities will include: Performing general administrative tasks such as handling emails, filing, document preparation, and data entry. Assisting with financial administration and basic bookkeeping under the guidance of a bookkeeper. Maintaining accurate participant records and documentation. Supporting the onboarding of new NDIS participants, including collecting intake documentation and fostering client engagement. Assisting in the completion of home risk assessments during the onboarding process. Supporting NDIS compliance activities and contributing to quality assurance processes. Providing additional administrative support across a small, collaborative team. What We’re Looking For: Prior experience in an administrative role (experience in NDIS systems management or disability services highly regarded) Confident communicator, especially when interacting with participants and their families A self-starter who can work independently and take initiative Detail-oriented, well-organised, and adaptable Tech-savvy (proficient with Microsoft Office, accounting platforms, CRM systems) Most importantly: someone who shares our values of inclusion, respect and purpose-driven work What We Offer: Flexible hours – 20 hours per week, can be worked across 3–5 days to suit your lifestyle Opportunity to increase hours and responsibilities for the right candidate A welcoming, values-led team where your ideas are encouraged A role you can take ownership of and shape as the organisation grows Salary aligned to the Clerks - Private Sector Award, with level and pay point based on skills and experience An opportunity to contribute to meaningful change and support better outcomes for our participants
  Required Skills:

Pay Operations Offers Compliance BASIC CRM Bookkeeping Assurance Award Daily Operations Ownership Salary Onboarding Quality Assurance Filing Data Entry Records Administration Preparation Accounting Documentation Microsoft Office Management