Medical Receptionist
Job Description:
Booragoon Medical Centre, a modern and recently renovated facility, is dedicated to providing exceptional medical care to our patients. We are seeking a reliable and capable Medical Receptionist to join our friendly and supportive team. Reception experience in General Practice, Allied Health or Specialist Medical is essential for this role What We Offer: Part-Time Position: Approximately 3 days per week with opportunity for increased hours to cover sick leave and annual leave Flexibility: Enjoy flexible work hours to suit your lifestyle. Supportive Environment: Thrive in a friendly and supportive team environment. High Quality Care: Diverse responsibilities including patient check-in/check-out, appointment scheduling, answering phones, and managing administrative tasks Responsibilities Welcome and assist patients with enquiries and appointments Answer and respond to telephone enquiries in a courteous and professional manner Accurately process patient payments (cash, EFTPOS, direct billing). Ensure the accurate storage and retrieval of patient and practice records Contribute to the smooth daily operations of the medical center. Essentials: Exceptional Customer Service: Demonstrate strong interpersonal, communication, and customer service skills. Meticulous Attention to Detail: Ensure accuracy in documentation, appointment scheduling, and filing. Strong Computer Skills: Proficiency in using medical software is essential. Teamwork: Collaborate effectively within a multidisciplinary team and manage multiple tasks simultaneously. Positive Attitude: Maintain a positive and proactive approach to work. Highly Regarded: Prior Experience: Previous experience in an accredited general practice is preferred. Software Proficiency: Experience using Best Practice software is a significant advantage. Relevant Experience: Retail experience may be beneficial. About the Practice: Our Mission: To deliver the highest quality medical care to our patients of all ages. We are a thriving family practice offering a comprehensive range of General Practice services, including BUPA immigration medicals. To Apply: To submit your application for this position please apply via Seek with a cover letter and your current CV. Please note that only shortlisted candidates will be contacted.
Required Skills:
Operations Computer Skills Enquiries Daily Operations Attention To Detail Retail Storage Cash Filing Payments Records Scheduling Documentation Software Teamwork Customer Service Communication