Lifts for Life are seeking a detail-oriented and pro-active administration assistant to support our sales team. In this varied role you will be an integral part of ensuring our beautifully designed range of high quality home lifts are installed for happy clients. Tasks involved include customer enquiries & follow up, creating quotes and general admin. To be successful and happy in this role you should thrive in a fast paced environment, be a highly skilled communicator, customer focused, and able to problem solve, prioritise and manage your own time and work load.  Your efforts will provide our customers with a great experience during a lengthy process of purchasing, ordering and installing a lift and ensure our team has the information they need to do the same.  The role is based on site in our Albion Park Rail office and is not suitable for remote work. If you have experience in showroom management, sales administration or the residential construction industry we would love to hear from you, however we encourage anyone with a transferrable skillset to apply as all training will be provided.  Your Skills Have strong attention to detail People person who is good at face to face, written and phone communication Able to juggle multiple tasks and stay organised Pro-active problem solver who can plan ahead A willingness to learn  Positive, motivated, and able to work with a wide variety of clients Enjoy a fast-paced and rewarding team environment Be consistent and highly reliable Comfortable in common office administration apps and with good computer skills Team player willing to jump in and support the wider team. The Role On the job training will be provided to help you learn the intricacies of our business Respond to customer enquiries via chat/e-mail and telephone regarding quotes, orders, product information & logistics Identify non-routine enquiries and escalate or action as required Developing and maintaining long lasting customer relations Co-ordinate with team members to ensure client and job needs are met Self-manage assigned tasks and responsibilities Face-to-face customer service in our retail showroom Seizing opportunities to add value to our business About Us Lifts for Life is the only lift company with a show room between Sydney and the Victorian border. Located in the beautiful Illawarra we serve clients in Sydney, Illawarra, South Coast and Canberra regions. Our range includes a variety of residential and light commercial lifts and our services include installation, modernization, servicing and maintenance of those lifts. We have a supportive, passionate and family friendly team culture aimed to assist you in growing and succeeding in your role. Established in 2013 we are well placed to continue to flourish and succeed in a growth industry. APPLYING FOR THE JOB When applying for the role, please don't include a cover letter. Instead tell us in 1 paragraph why you thing you would be ideal for this role.