Are you a self-motivated and enthusiastic administrative professional with a passion for delivering excellent customer service and executive support? Inhouse Consulting Engineers , a leading civil and structural engineering consultancy, is looking for a friendly and detail-oriented Administrative Support Officer to join our small, supportive team in Parramatta. This is a key role where you’ll ensure the smooth operation of our office, providing excellent customer service to our clients and support to our engineers and the directors. Key responsibilities: Answering phone calls, scheduling and booking inspections Updating the Work in Progress spreadsheet, including adding new jobs, recording important notes on jobs and updating job status Monitoring the main office email account, and liaising with clients and engineers to process enquiries Data entry Setting up new project folders and maintaining an efficient digital filing system Sending quotations to Clients Stationery and office supply orders Booking training and development events Taking payments over the phone General admin and reception duties Skills Required: Minimum 3 years’ experience in office administration Strong English skills, both written and verbal Experience in handling frequent phone calls is a professional phone manner Exceptional time management and multitasking abilities High attention to detail and accuracy in communications Proficient in Microsoft programs, especially Word, Excel, Outlook etc Why Join Us? At Inhouse Consulting Engineers , we pride ourselves on fostering a friendly and collaborative work environment. This role offers the opportunity to work with a dedicated team of industry leading professionals while contributing to the success of a the practice.