Job Description:
WR Engineering is a family-owned business established in 1967, specializing in the supply and installation of premium fencing, screens, gates, garage doors, and openers in the Canberra region. We are the trusted market leader, known for our exceptional customer service, high-quality products, and professional, honest, and consistent approach. We are currently seeking a reliable, friendly, and customer-focused individual to join our team as Receptionist / Internal Sales . As the first point of contact, you'll play a key role in creating a positive impression on our clients while also supporting internal sales operations. This is a dynamic position for someone who enjoys variety in their day and has strong communication and organizational skills. Key Responsibilities Reception Duties: Act as the first point of contact for clients, phone calls, and walk-in customers. Manage incoming and outgoing mail, general enquiries and diary management Sales Support: Prepare quotes and follow up with clients. Support the sales team with data entry and reporting and assist with client communication and lead management Administration: General administration including scheduling and assist with invoicing, orders, and internal communications Key skills: Self-motivated and performance driven; Process-oriented; Strong organizational skills and attention to detail. Good communication skills, both written and verbal. Ability to handle multiple tasks and prioritize effectively Outstanding Customer Service A positive attitude with a desire to learn. Reliable and honest. Training will be provided on internal software databases. What We Offer: Opportunities for career growth and long-term employment A supportive, friendly work environment. Being part of a family business that values its employees. If you're a proactive team player who enjoys a mix of customer service and sales support, we’d love to hear from you. Only successful candidates will be contacted. No contact from recruitment agencies please.
Required Skills:
Sales Operations
Operations
Recruitment
Team Player
Enquiries
Organizational Skills
Mail
Attention To Detail
Invoicing
Supply
Communication Skills
Data Entry
Databases
Scheduling
Administration
Software
Engineering
Business
Customer Service
Training
Sales
Communication
Management