ASO5 Team Leader (Student Experience) Team Leadership Skills Essential Education Sector Outstanding Contract Opportunity Are you a passionate LEADER? I have an exciting contract opportunity for an individual who has proven leadership and people skills to coach, mentor and motivate employees to achieve business goals and outcomes in a customer-service centred environment. The ideal candidate will deliver high quality, client-focussed outcomes through effective management of employees, allocation of resources and efficient use of systems and technology. You will thrive on seeing your team accomplish personal and workgroup goals and possess outstanding communication skills. Key Responsibilities include: Manage and supervise staff to ensure the day to day objectives and customer needs are met Lead and inspire staff, including coaching and performance development, to foster a positive team culture Establish and maintain collaborative internal and external relationships with all stakeholders to strengthen linkages to support strategic objectives and business outcomes Plan, manage and monitor specialist projects, deliver workgroup analysis and prepare reports with recommendations to inform decision making Develop business process and work instructions, review and implement policies and procedures Determine, implement and monitor personal and team priorities, work schedules and key deliverables to ensure all KPIs are met Ideally you will have: Proven experience in providing leadership, direction, training and guidance and promoting a customer service centric model Demonstrated experience managing a range of business support functions Exceptional interpersonal, written and verbal communication skills How to Apply: Please select "Apply Now" above. For a confidential discussion and to find out more about this opportunity please call Sonia Charman from Randstad on 8468 8007 More Opportunities with our Public Sector Clients Randstad is an approved talent supplier to all levels of government. We recruit for a broad range of job types across all departments. If this role isn't for you, view all our government job opportunities on our dedicated site: https://www.randstad.com.au/jobs/q-government/south-australia/ At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.