Company Background Jolly & Sons Pty Ltd is a family owned and operated Company since 1963. We are industry leaders in Transport & Logistics located in WA and the Northern Territory. Here is an opportunity to work in a fast paced, exciting, and interesting environment. The Opportunity You will use your personable and professional approach to support the team with managing incoming enquires, generating quotes, quote follow ups, processing sales, lead generation, general office administration, and other reports as required.   Other key duties of your role are: Managing customer expectations Communicating with customers regarding shipments held over Sales reports This is a full time office based role based in Kewdale. Working Monday - Friday 9am - 5pm. What we’ll love about you Previous experience in a customer service or administration role, Experience in the transport industry is highly desirable. Passion for customer service with strong desire to problem solve and resolve customer queries Ability to adapt and prioritise in a fast-paced and dynamic environment Exceptional interpersonal skills with the ability to communicate at all levels and build strong relationships Excellent time management, attention to detail and organisational skills Proactive and resourceful approach with a continuous improvement focus     To be successful in this role you will be able to demonstrate: Excellent written and verbal communication & interpersonal skills. Excel, Word and Outlook proficient. Proactive and resourceful approach to solving problems Ability to manage relationships and expectations on various levels. Attention to detail. Good mathematics ability. Excellent interpersonal skills. Flexible and cooperative team attitude. High focus on meeting committed deadlines. The successful candidate will be required to meet our pre-employment criteria including drug and alcohol screening to an offer of employment being made.  Please submit a cover letter and resume when applying for this position.