Bookkeeping Practice Manager About the Company We are a dynamic and growing bookkeeping practice, delivering exceptional results to a diverse client base. We pride ourselves on efficiency, accuracy, and fostering a supportive team culture. Offices located in Berwick VIC and Rosebud VIC. About the Role We are seeking an experienced Bookkeeping Practice Manager to lead our team and manage day-to-day operations. This is a hands-on role, ideal for someone who enjoys balancing staff management with technical bookkeeping and BAS responsibilities. Key Responsibilities Manage, mentor, and support a current team of 4 bookkeepers to achieve high performance and client satisfaction Assist directors with workflow allocation and task management to ensure timely BAS, IAS, payroll, and compliance lodgements Assist directors with managing the CRM, ensuring data accuracy and effective task tracking Review and finalise bookkeeping work for clients across multiple industries Assist directors to prepare and lodge Business Activity Statements and Instalment Activity Statements Build strong client relationships and act as the key contact for escalations and advisory queries Assist to implement process improvements to enhance efficiency and profitability Report to the directors on staff performance, workflow progress, and client service standards Assist with onboarding new clients and staff Ensure compliance with all relevant legislation, including BAS Agent obligations About You Minimum 5 years’ bookkeeping experience. Experience in a leadership or management role within a bookkeeping or accounting practice preferred. Registered BAS Agent (essential) Strong knowledge of GST, payroll, and general bookkeeping Experienced in managing staff and fostering a positive team environment Confident using cloud accounting software (Xero preferred as almost all clients are on Xero) Karbon and Ignition knowledge is favourable. Highly organised with strong attention to detail Excellent communication skills and ability to build rapport with staff and clients Process-driven with a focus on continuous improvement Benefits Lead a high-performing, supportive team Flexible work arrangements for the right candidate Ongoing professional development and growth opportunities Opportunity to make key decisions and influence practice operations Location We have two offices. One located in Rosebud and one located in Berwick. The expectation is that the successful candidate is willing to travel to both locations where required. How to Apply Click Apply Now and submit your resume with a cover letter outlining your suitability for this role. We look forward to welcoming the right person into our team.