Are you someone who thrives in a fast-paced, dynamic environment? We’re looking for a dependable and well-organised individual with a sharp eye for detail to join our team in a full-time, Monday–Friday role based in Sydney’s Northern Beaches. About the Role This position offers the opportunity to be part of a professional, friendly, and supportive team, delivering essential workplace health services across Australia and New Zealand. We are committed to upholding national standards, accuracy and customer service in everything we do. We value our people and provide all team members with comprehensive training and ongoing support to ensure you feel confident and capable in your role. You’ll be working in a collaborative environment where teamwork and continuous improvement are encouraged. What We’re Looking For We’re seeking someone who brings a collaborative mindset, clear and confident communication skills, an eye for detail, and the ability to manage multiple tasks with ease and organisation. A positive attitude, eagerness to learn, and a great sense of humour will make you a perfect fit for our team! Duties and Responsibilities: Reporting to the Operations Manager, you will play a vital role in admin and scheduling tasks such as: Monitoring central inbox, answering emails and phone calls. Scheduling current and future jobs, adding in service requests, making changes as per client requirements, and managing rosters. Picking and packing supplies. Organising travel requirements for staff members. Skills and Attributes: Highly organised and efficient, with strong administrative acumen and a positive mindset. Excellent communication skills enabling effective collaboration. Proactive problem-solving approach, tackling challenges with determination. Detail-oriented with a strong focus on accuracy and precision, including careful attention to the finer details. Supportive and reliable team player who actively contributes skills and knowledge to help the team succeed. Thrives in fast-paced environments, showing adaptability and flexibility while effectively prioritising tasks to meet shifting demands and deadlines. Proficient in Microsoft Office suite, including Word, Excel, and Outlook, with advanced computer skills with the ability to learn our own internal IT systems. Experience and Qualifications: Over 5 years of experience in scheduling and administrative roles, managing workflows, calendars, and operational support More than 5 years of experience delivering high-quality customer service across diverse industries Completed Higher School Certificate (HSC) Demonstrated strength in organisation and time management, with the ability to handle competing priorities efficiently Extensive experience in both verbal and written communication, enhancing customer satisfaction and team collaboration Experience in a health and medical industry advantageous but not essential Experience working with IT systems and software, and various scheduling and CRM platforms