Join SunDoctors – Make a Difference Every Day At SunDoctors, we are on a mission to lead the fight against skin cancer. With a passionate and talented team and our very own specialised pathology laboratory, we are proud to be Australia’s fastest-growing network of skin cancer clinics. Every day, we work together to deliver the best care to our patients—and we love for you to join us! Why You Love Working With Us When you become part of the SunDoctors family, you are joining Australia’s largest provider of skin cancer diagnosis and treatment. Here’s what makes us special: Supportive Environment: Our clinics are professional yet relaxed, creating a down-to-earth atmosphere that fosters teamwork and positivity. Work-Life Balance: We are committed to ensuring our team enjoys a healthy work-life balance, with operational support from our central team so you can focus on what you do best—providing exceptional care to our patients. Career Growth: This is a fantastic opportunity for experienced receptionists ready to step into a leadership role or nurses keen to explore operational management. About the Role We are looking for a Practice Manager to join our busy Capalaba clinic in a full-time, permanent capacity.  As a Practice Manager, you will play a vital role in ensuring our clinic operates smoothly and efficiently. You will oversee everything from administration and facilities management to patient care coordination and financial processes—all while fostering positive relationships with our dedicated team of doctors and staff. Your responsibilities will include: Operational Excellence: Managing front-desk reception and administration, ensuring patients feel welcome and their queries are resolved promptly. Overseeing patient information handling, including billing, Medicare claims, and re-booking future appointments. Maintaining clinic stock levels supply and managing supplier relationships. Ensuring the clinic is secure, clean, and well-maintained for patients and staff. Approving invoices and ensuring accurate reporting of clinic financial activities. Managing doctor payment reporting and achieving clinic-specific KPIs. Supporting and leading reception and administrative staff to deliver exceptional service. Coordinating doctor rosters and consulting room allocations for maximum efficiency. Acting as the key point of contact for patients, managing appointments and collaborating with the patient acquisition team to deliver a seamless experience. Supporting medical and nursing staff in their patient care duties when required. About You We are looking for someone who is: Experienced in medical reception or practice management (3+ years). Comfortable in a leadership or senior administrative role Familiar with Best Practice software (preferred but not essential). Organised, detail-oriented, and able to thrive in a dynamic environment. A natural communicator with exceptional customer service skills. Proficient in MS Office and knowledgeable in medical terminology. The Perks At SunDoctors, we value our team and provide: Ongoing Training & Support: Our leadership team is here to help you grow and succeed. A People-First Workplace: We are committed to creating a positive and collaborative culture where everyone feels valued. A Role with Purpose: Make a meaningful difference by helping deliver life-changing care. If this sounds like the opportunity you’ve been waiting for, we’d love to hear from you! Important Information As part of our commitment to providing a safe and secure environment for our patients and staff, police checks will be conducted as part of the hiring process. To Apply: Submit your CV and cover letter, including your availability. Let’s work together to make a difference in the lives of our patients.