Job Description:
We are seeking a dedicated and organized administration / reception superstar for an immediate start, to join our team at High St Smash, Maitland. About Us: High St Smash is a leading provider of high-quality automotive repair services in Maitland. With a team of experienced technicians and a focus on customer satisfaction for over 70 years, we are dedicated to delivering exceptional results for our clients. What You’ll Be Doing: In this role you will provide essential administrative, reception and clerical support to our busy repair workshop, ensuring the smooth running of our daily operations. Your day-to-day will include: · Providing exceptional customer service to telephone enquiries, vehicle Handover & customer enquiries. · Processing invoices, Credits, assisting with Accounts and End of Month Reconciliation. · Supporting field staff and management to meet operational KPIs · Preparation of Assessments, Job Sheets and vehicle handover · Maintaining office supplies and documentation · Managing Assessment & Repair bookings and logging accurate job details · Contributing to a positive team culture while working independently Who You Are: · Experienced & Capable – You bring solid administration experience and can hit the ground running · Self-Starter – You’re proactive, reliable, and thrive with autonomy · Team-Oriented – You collaborate well and contribute to a supportive workplace · Organized & Efficient – You’re a multitasker with excellent time management · Customer-Focused – You communicate clearly, professionally, and with care · Tech-Confident – You’re comfortable with multiple systems and quick to learn · The Essentials : · Proven experience in administration, ideally within the automotive industry · Strong Microsoft Office skills (Word, Excel, Outlook), Xero, iBody and Car Insurance Portals. · Strong organisational & time management skills with the ability to prioritise tasks and meet deadlines, along with a high level of accuracy and attention to detail · Excellent verbal and written communication · A positive attitude and the flexibility to adapt to a fast paced work environment. · Friendly, professional, and committed to confidentiality If you are an administration superstar, apply now for this fast paced, exciting opportunity by forwarding your resume to reception@highstsmash.com.au
Required Skills:
Automotive
Running
Management Skills
Outlook
Resume
Xero
Operations
Handover
Word
Bookings
Enquiries
Daily Operations
Attention To Detail
Confidentiality
Excel
Insurance
Customer Satisfaction
Administration
Preparation
Documentation
Time Management
Microsoft Office
Customer Service
Communication
Management