Administration Manager
Job Description:
About us: TP Training is a Registered Training Organisation (RTO), RTO Code: 21488 delivering nationally accredited courses across Australia. Our focus spans across several key industries, including: · construction & safety courses · traffic management and control courses · hospitality courses · first aid & emergency response courses · elevated work platform (EWP) & specialised equipment courses · transport & heavy vehicle operations and health and safety We are seeking a suitable motivated and enthusiastic candidate to join the team as a full-time Administration Manager. The position location will be located at Suite 5B, 2/20 Highgate Street, Auburn NSW 2144. Key responsibilities: · Managing student enrollment processes, maintaining student records, issuing statements of attainment and certificates, and handling student inquiries. · Ensuring the RTO adheres to all relevant regulatory requirements, including data reporting to government bodies, and maintaining accurate records for audits. · Providing administrative support to trainers and assessors, managing workflows, and coordinating communication between staff and students. · Maintaining and updating student management systems, ensuring data accuracy and integrity. · Managing communication with students, trainers, assessors, and other stakeholders, ensuring clear and effective communication. · Identifying areas for improvement in administrative processes and contributing to the development of new policies and procedures. · Overseeing office supplies, equipment, and facilities, ensuring a productive and efficient work environment. Essential Skills and Experience: · Ability to manage multiple tasks, prioritise effectively, and meet deadlines. · Ability to communicate effectively with students, trainers, assessors, and other stakeholders. · Experience with student management systems, Microsoft Office Suite, and other relevant software. · Understanding of the Standards for RTOs and other relevant regulations. · Ability to identify and resolve issues related to administrative processes. · Ensuring accuracy and completeness of records and reports. · Providing excellent customer service to students and other stakeholders. Further Information: Applications will be assessed as they are received, so please apply soon. For further details, please email hr@tptraining.edu.au and we will get back to you as soon as possible.
Required Skills:
Operations Emergency Effective Communication Regulatory Requirements First Aid Government Construction Regulations Records Administration Email Software Microsoft Office Customer Service Training Communication Management