Job Description:
Levanta is a trusted leader in the workshop equipment supply industry, with over 20 years of experience serving customers across Australia and New Zealand. Our reputation is built on delivering complete workshop solutions—from design and procurement to installation, service, and maintenance. We take pride in the quality of our products and the reliability of our national support network—hallmarks of our brand that distinguish us in the market. We are currently seeking a detail-oriented and technically minded Internal Sales – Service professional to join our team. In this role, you will play a critical part in supporting our service and sales operations by preparing accurate quotations, managing customer enquiries, and assisting with administration and follow-ups that help convert our quotes into jobs. ✨ Key Responsibilities Prepare quotations for repairs and spare parts in line with technician reports and customer needs Accurately interpret technical documentation and identify necessary components and labour Provide pricing, availability, and documentation to internal and external stakeholders Follow up on outstanding quotes to convert opportunities into confirmed work Build relationships with existing customers Provide account management services to ensure exemplary service Liaise with suppliers regarding parts pricing and lead times Respond to customer and internal queries within required timeframes Support technical service operations with documentation and administrative tasks Collaborate closely with technical support to ensure accuracy in scope and quoting. 🎯 Your Background A relevant trade background or quoting experience in a technical/industrial services setting Proficiency with MS Office and quoting/CRM software (HubSpot or similar) Strong technical understanding and ability to interpret manuals and documentation Demonstrated ability to communicate clearly and professionally in a customer-facing role Highly organised, detail-oriented, and efficient in a busy environment Familiarity with mechanical and electrical concepts is highly regarded but not essential 🌟 What We Offer The chance to join an established, respected brand with a reputation for excellence A collaborative and supportive team environment Opportunities to develop your skills in a technically diverse role A company culture that values both professionalism and personality and a bit of fun.
Required Skills:
Sales Operations
Operations
Spare Parts
Manuals
Technical Documentation
CRM
HubSpot
Enquiries
Quotations
Supply
Account Management
Components
Reliability
Availability
Technical Support
Procurement
MS Office
Suppliers
Administration
Documentation
Software
Maintenance
Design
Sales
Management