Technical IT Project Manager (Remote)

Technical IT Project Manager

Overview
Oversees IT projects, on-boardings, and off-boardings and requires a blend of technical expertise, project management skills, and strong communication abilities.

Talents & Skills

Technical Skills

• Strong understanding of IT infrastructure (networks, servers, cloud platforms, Microsoft 365)
• Familiarity with endpoint management tools (ConnectWise Automate, Intune, IBM MaaS360, etc.)
• Experience with identity and access management (Microsoft Entra ID/Azure AD)

• Knowledge of cybersecurity best practices

• Have an understanding of scripting and automation tools (PowerShell, Power Automate, etc.)

Project Management Skills

• Proven experience managing IT projects end-to-end

• Skilled in project planning, resource allocation, and timeline management
• Familiarity with project management tools (e.g. ConnectWise Manage, Microsoft Project)
• Ability to scope the entire project, work with the resources and create tasks lists and project specific assumptions and document all into the statement of work

• Ability to manage multiple concurrent projects

Operational & Process Skills

• Experience with onboarding/offboarding workflows (We will teach based on our tool sets if necessary)

• Understanding of ITIL or similar service management frameworks

• Ability to document and improve IT processes

Soft Skills

• Excellent communication and stakeholder management

• Strong organizational and time management skills

• Problem-solving mindset and proactive attitude

• Ability to work with technical and non-technical teams

Tasks & Responsibilities

Project Management

• Pre-project meeting and due diligence planning to gather all necessary information
• Plan and execute all projects (IT infrastructure, migrations, on-boardings, roll-outs, etc.)

• Coordinate with internal teams, contractors, and vendors

• Communicate with stakeholders and entire team

• Track milestones, budgets, and deliverables

• Conduct post-project reviews and lessons learned

Onboarding & Offboarding

• Manage technical onboarding/offboarding processes for employees and contractors

• Coordinate provisioning/deprovisioning, driven by the agreement:

  • Devices and associated solutions

  • Users and associated solutions

  • Access to SaaS platforms

  • VPN and remote access

• Ensure compliance with security and data retention policies

Platform Oversight

• Verify Customer contacts, Emergency contacts, and customers sites are in PSA

• Coordinate patching, updates, and device lifecycle management

Documentation & Reporting

• Maintain documentation and SOPs

• Generate reports on project status, device compliance, and onboarding metrics

• Document lessons learned and process improvements

Stakeholder Communication

• Serve as the point of contact for project updates

• Communicate timelines, risks, and dependencies to leadership

• Facilitate cross-functional collaboration

Schedule: Night Shift

Setup: Remote / WFH

Why Join STAFFVIRTUAL?

• Competitive compensation and benefits package

  • HMO Day 1 + FREE dependent coverage

  • De minimis and allowances

  • Attendance bonus

  • Paid time offs

• Company-provided work setup (laptop, monitor, accessories)

• Training, career growth, and global exposure

• A collaborative and supportive team culture

If you're a motivated, client-focused professional who's ready to grow with a company that values people and performance, wed love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL!