Logistics Coordinator (Back Office - Remote)

ABOUT THE CLIENT: A well-established logistics company with a strong global presence. They are known for delivering reliable, efficient, and flexible shipping solutions, supported by a commitment to excellence, innovation, and exceptional customer service.
OVERVIEW: Join our team as a Logistics Coordinator and play a key role in keeping operations running smoothly behind the scenes. If youre organized, detail-oriented, and thrive in a fast-paced environment, this is your chance to support efficient shipment processes and make a real impact.

RESPONSIBILITIES:

• Serves as Back-Office Support to the Customer Service Officer.
• Input/Upload data into MAGAYA (Cargo Network System).
• Track shipments (Air/Sea) daily via web tracking or by contacting Forwarding Agents and Shipping Lines.
• Responsible for collating e-files of all active shipments.
• Update CSO regularly regarding any status changes of shipments.
• Coordinating transportation providers to ensure prompt and proper movement of shipments.
• Reviewing purchase orders and shipping documents to ensure accuracy
• Tracking and fixing shipping errors.
• Developing processes that make the supply chain more efficient and organized.

QUALIFICATIONS:

• Effective communication, including writing, speaking and interpersonal communication
• Quick critical thinking and problem-solving abilities
• Excellent customer service and client relations skills
• Keep organization and time management skills
• Good collaboration and teamwork abilities
• Great leadership and goal-setting skills
• Ability to work in a fast-paced environment
• Advanced data analysis and data visualization
• Expert inventory management
• Ability to use computers, software and other technology for inventory and communication purposes.
• Understanding of the supply chain, including common obstacles and effective solutions.

SHIFT SCHEDULE: 8:30 PM - 5:30 AM MNL time

SETUP: This is a remote (work-from-home) position open to candidates based anywhere in the Philippines.

BENEFITS:

• Competitive pay
• Monthly attendance bonus
• 13th month pay
• Company-provided work setup (laptop, monitor, accessories)
• Paid time off (PTO)
• HMO coverage starting on Day 1 with free dependent coverage
• Training, career growth, and global exposure
• Friendly, supportive team and a company you can be proud of