Senior Controller - Dispatch (Steel Industry)

Professional Experience (Must Have)

5 years' Experience In steel industry into HSM Operation/Material Handling

Minimum Qualifications

Diploma/Bachelor's 

Key Responsibilities

• Coordinate and control daily dispatch activities for finished steel products.
• Plan and monitor dispatches according to approved customer orders and delivery schedules.
• Coordinate with Sales, Planning, Production, Warehouse, Quality, Weighbridge, Transporters, and Security teams.
• Verify material grade, size, quantity, heat number, bundle number, and customer requirements before dispatch.
• Ensure correct material is allocated and released against the relevant sales order/delivery document.
• Monitor loading of finished steel products onto trucks/trailers using cranes or other material-handling equipment.
• Ensure proper stacking, identification, tagging, bundling, and loading of steel products.
• Verify weighbridge readings and reconcile actual dispatched quantity against dispatch documents.
• Prepare and verify dispatch documents such as delivery notes, material dispatch records, weighment slips, invoices, gate passes, and other required documents.
• Monitor vehicle reporting, loading status, documentation, and gate-out time.
• Coordinate with transporters and drivers regarding vehicle placement, loading, and dispatch schedules.
• Maintain accurate dispatch records and update ERP/SAP systems where applicable.
• Monitor pending, completed, and delayed dispatches and escalate issues to the concerned department.
• Reconcile physical finished-goods stock with system records and investigate discrepancies.
• Ensure proper traceability of finished steel products from production/warehouse to customer dispatch.
• Prepare daily, shift-wise, and monthly dispatch reports.
• Monitor loading delays, vehicle turnaround time, dispatch quantity, and pending orders.
• Ensure compliance with company procedures, customer requirements, and applicable safety standards.
• Support stock audits, physical verification, and reconciliation activities.
• Maintain proper housekeeping and ensure safe working practices in the dispatch area.
• Supervise and guide dispatch coordinators, operators, contract manpower, and support staff as required.

Educational Qualification

• Diploma / Bachelor's Degree in Logistics, Supply Chain, Commerce, Business Administration, or a related discipline.
• Technical qualification with relevant steel industry experience may also be considered.