Product Manager (Pharmacy Automation)

About the Role

As a Product Manager, you'll own the design of smart pharmacy solutions, from requirements gathering through customer-facing presentations, working across the product portfolio to translate hospital pharmacy workflows into robust, automated system designs. This is a business-critical role that sits at the intersection of engineering, product, and sales, and requires someone who can step in quickly to keep momentum on an already high-performing business line. The ideal candidate has experience in hardware, robotics, automation, system-based solutions.

Responsibilities

• Gather and analyze customer requirements for hospital pharmacy operations and workflows
• Design smart pharmacy solutions based on the company's available product and automation portfolio
• Present and explain proposed solutions directly to customers and pharmacy stakeholders
• Support the sales team with product enquiries, technical clarifications, and solution positioning
• Translate hardware, robotics, and automation capabilities into practical, deployable pharmacy designs
• Partner with Sales, Engineering, and Implementation teams to ensure design feasibility and delivery
• Own product lifecycle management for the pharmacy automation portfolio, including positioning, competitive analysis, and roadmap input to principals/technology partners
• Develop and deliver product training and enablement materials to equip the sales team and field engineers
• Track market trends, competitor offerings, and customer feedback to inform product and business strategy
• Build and maintain relationships with hospital pharmacy directors, key opinion leaders, and technology partners
• Ensure proposed solutions comply with relevant healthcare, quality, and regulatory standards
• Maintain up-to-date knowledge of the pharmacy automation product line and relevant technologies

Qualifications

• Bachelor's degree in Industrial Engineering, Systems Engineering, or a related engineering/science field preferred
• 3+ years of experience in one or more of the following:
• Hardware or robotics systems
• Automation or systems-based solution design
• Product management for hardware, automation, or medical device/instrumentation solutions
• Experience designing or implementing system-based or automation solutions for enterprise clients
• Ability to translate customer requirements into practical technical/product designs
• Comfortable owning product positioning, training, and lifecycle activities, not just technical design
• Strong presentation and communication skills, comfortable presenting directly to customers and senior stakeholders
• Experience with healthcare-related systems, medical devices, or IVD/lab instrumentation is a strong plus
• Familiarity with healthcare quality/regulatory frameworks (e.g., GxP, ISO 13485, medical device regulations) is a plus

Language Proficiency

• Native Thai

Benefits

• Competitive salary with performance-based bonuses
• Group health insurance
• Opportunities for professional development and leadership growth
• Collaborative work environment with exposure to cutting-edge MedTech solutions
• Chance to drive innovation and contribute to the company's transformation into a leading MedTech provider