Field Operation Specialist /Automotive Industry/

Job description

• Implement and lead improvement activities at the dealers business operation;
• Analyze current operational processes to identify areas for improvement, and collaborate with dealers to develop and implement effective solutions;
• Develop and execute strategic plans for service initiatives that align with company goals and eanhace dealers performance;
• Collaborate with sales, marketing, and other operational teams to design and promote new service products meet customer needs;
• Create training materials and provide training sessions for dealers on new product and services to ensure successful implementation;
• Prepare and present reports on performance metrics, progress of initiatives, and status of product development to senior management;
• Other ad hoc duties;

Job requirements

• Bachelor's degree or higher in Engineering, Business administration, automotive or a related field;
• Minimum of 3 years of experience in product development, field management, or related roles within the automotive industry;
• Proven experience in implementing continuous improvement methodologies, including KAIZEN (continuous improvement);
• Strong project management skills with the ability to manage multiple initiatives simultaneously
• Proficiency in English (Japanese is plus);
• Business analyst, business improvement experience in is a plus;
• A spirit of challenge and develop outside of the scope of work is desirable;

Additional information

• Private Health Insurance: Includes medical, dental, and vision coverage for employees and their spouses.
• Training Support: Towards professional skills, personal skills, and language skills.
• Mental Health Support: Financial support to promote the well-being of our employees.
• Monthly Meal & Commuting Allowance
• Fitness benefit
• Naadam festival & Lunar NY Allowance
• Working Hours: 9AM-5PM