ServiceNow Developer

We are seeking a skilled ServiceNow Developer to design, develop, and optimize solutions on the ServiceNow platform. The ideal candidate will play a key role in enhancing IT service management (ITSM) processes, automating workflows, and delivering scalable, high-quality solutions. This position requires strong technical expertise, problem-solving skills, and the ability to collaborate effectively in a remote environment.

Key Responsibilities

Design, develop, and customize applications and modules within the ServiceNow platform

Implement and configure ServiceNow workflows, forms, scripts, and integrations

Develop and maintain ServiceNow ITSM, ITOM, HRSD, or CSM modules

Integrate ServiceNow with third-party systems using REST/SOAP APIs

Troubleshoot and resolve platform issues, bugs, and performance concerns

Participate in system upgrades, patches, and platform maintenance

Collaborate with stakeholders to gather requirements and translate them into technical solutions

Ensure adherence to best practices, coding standards, and platform governance

Maintain technical documentation and development artifacts

Support testing, deployment, and post-implementation activities

Required Qualifications

Must be currently residing in the United States

Valid U.S. work authorization (citizen, permanent resident, or authorized work permit holder)

Proven experience as a ServiceNow Developer

Strong knowledge of ServiceNow platform architecture and scripting (JavaScript, Glide)

Experience with ServiceNow modules such as ITSM, ITOM, HRSD, or CSM

Familiarity with REST and SOAP integrations

Strong troubleshooting and debugging skills

Excellent communication and collaboration abilities

Preferred Qualifications

ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer)

Experience with ServiceNow Flow Designer and IntegrationHub

Knowledge of Agile/Scrum methodologies

Experience with cloud environments and DevOps practices

Familiarity with UI/UX customization within ServiceNow

Work Environment

Fully remote role with flexible scheduling options

Must be available to work within U.S. business hours

Occasional collaboration across time zones may be required

Compensation & Benefits

Opportunity for long-term engagement or full-time conversion (if applicable)

Professional development and certification support