Manager, Infrastructure & Cybersecurity (2238)

Our client, a global leader in child mobility, is seeking an experienced Manager, Infrastructure & Cybersecurity to join their team. 

This role is responsible for the end-to-end leadership, operation, and security of the company's infrastructure and end-user services. The position leads a small, geographically distributed infrastructure and cybersecurity team and oversees outsourced service providers to ensure reliable, secure, and cost-effective technology operations across all regions. 
 
The role operates in a lean, hands-on model and requires active technical involvement and direct execution when needed. This role is accountable for cloud operations, networks, end-user computing, cybersecurity, vendor performance, and operational resilience, while partnering closely with application, data, and business leaders. 

This position is a hybrid opportunity located in Fort Mill, South Carolina.   

Responsibilities: 

• Own and operate the global IT infrastructure environment, with the majority of compute and services hosted in Microsoft Azure across multiple regions. 

• Lead infrastructure modernization and decommissioning efforts, including the retirement of legacy platforms and reduction of technical debt. 

• Own global network, connectivity, and collaboration platforms, ensuring reliable and secure access for all sites and remote users. 

• Own the global Microsoft 365 platform (Exchange Online, SharePoint Online, Teams, OneDrive, Intune, Entra ID), including configuration, security posture, compliance controls, lifecycle governance, and end-user collaboration standards. 

• Accountable for cybersecurity, including identity and access management, endpoint protection, network security, vulnerability management, and incident response. 

• Manage and develop a small, globally distributed infrastructure and security team, setting clear priorities and operating rhythms. 

• Ensure stable, secure, and scalable infrastructure in support of enterprise platforms such as Dynamics 365, data and analytics solutions, and global integrations. 

• Own disaster recovery, backup, and business continuity capabilities, including regular testing and validation. 

• Manage infrastructure and security vendors, contracts, and operating costs, ensuring service quality and financial discipline. 

• Serve as the senior escalation point for infrastructure and security incidents and lead hands-on technical troubleshooting when required. 

Skills: 

• Strong hands-on technical depth across cloud infrastructure, networking, Microsoft 365, end-user computing, and security. 

• Proven ability to operate effectively in a lean, global environment with limited internal resources. 

• Clear and confident communicator able to work across regions, cultures, and time zones. 

• Strong problem-solving and decision-making skills with a pragmatic, execution-focused mindset. 

• Comfortable owning risk and accountability for operational and security outcomes. 

• Strong vendor management and negotiation capabilities. 

• Ability to balance strategic planning with direct execution. 

Experience: 

• 8–12+ years of progressive experience in IT infrastructure, operations, and security roles. 

• Hands-on experience operating global infrastructure environments built on Microsoft Azure and Microsoft 365. 

• Demonstrated experience leading infrastructure and cybersecurity functions in a lean organization. 

• Experience managing outsourced service providers and global vendors. 

• Background supporting enterprise platforms such as ERP, collaboration, and data platforms.