Job Openings
Office Manager, Clinical (2187)
About the job Office Manager, Clinical (2187)
Our client, a nationally recognized behavioral health program committed to excellence in patient care and organizational operations, is seeking a highly capable and proactive Office Manager to oversee all non-clinical operations, with a focus on office management, human resources, and IT support.
This full time, onsite role located in Weston, FL is ideal for someone detail-oriented, organized, and systems-driven who thrives in a fast-paced, mission-driven environment.
Key Responsibilities
Office Management
- Facility Oversight:
- Manage office spaces and coordinate with landlords for maintenance and repairs.
- Ensure office cleanliness, safety, and functionality across all locations.
- Licensing & Contracts:
- Maintain and renew organizational insurance policies (Flood, Liability, Trust, Mass Mutual, John Hancock, Pension Plans).
- Oversee annual filings and licenses (SunBiz, state/county registrations).
- Renew and manage leases, vendor agreements, and office subscriptions.
- Collaborate with department heads to manage vendor contracts and pricing.
- Administrative Coordination:
- Supervise administrative staff across Reception, Admissions, and Admin Support.
- Oversee office supplies, equipment inventory, and procurement.
- Maintain both digital and physical filing systems, including access credentials and employee documentation.
- Ensure that front desk and waiting areas reflect our brands professionalism.
- Manage daily operational needs including supply orders, maintenance requests, and technology.
- Event & Staff Engagement:
- Organize staff events, trainings, conferences, and engagement initiatives.
- Support special projects related to office improvements or relocations.
Human Resources (HR)
- Recruitment & Onboarding:
- Post job openings, screen resumes, schedule interviews, and draft offer letters.
- Conduct background checks and ensure new hire onboarding is smooth and compliant (HIPAA, documentation, etc.).
- HR Administration:
- Maintain and update job descriptions, performance evaluation forms, and HR documentation.
- Track KPIs, manage performance appraisals, and support goal development.
- Maintain up-to-date and organized employee files.
- Lead the clinics transition to a PEO for payroll, benefits, and HR compliance
- Act as liaison between staff and the PEO, supporting onboarding, policies, and documentation
- Payroll & Benefits (ADP & VOYA):
- Administer payroll bi-weekly and monthly, including timecards, deductions, reimbursements, and bonuses.
- Manage benefits enrollment and terminations (health, dental, vision, 401K).
- Coordinate 401K administration: eligibility, contributions, compliance testing, and 5500 filing.
- Approve reimbursements and bonuses through ADP and VOYA systems.
- Compliance & Employee Relations:
- Track and audit licenses, HIPAA certifications, and liability insurance for compliance.
- Ensure adherence to federal, state, and local employment laws.
- Address employee relations issues and provide conflict resolution support.
- Assist in developing and enforcing HR policies and procedures.
- Manage PTO, Flex PTO, remote work requests, and attendance tracking.
- Handle employment verifications, workers comp cases, and unemployment requests.
- Coordinate holiday gifts, staff bonuses, and year-end activities.
IT & Systems Support
- Technology Onboarding & Management:
- Register all technical equipment and ensure inventory is tracked and maintained.
- Ensure all new hires have necessary IT access and functional equipment on Day 1.
- Dispose of outdated equipment responsibly (recycle, donate, or resell).
- IT Coordination & Troubleshooting:
- Act as liaison between internal teams and external IT support.
- Troubleshoot day-to-day technical issues in collaboration with the IT provider.
- Order and maintain hardware/software as needed.
- Ensure HIPAA and security compliance in all IT systems.
- Marketing & Outreach
- Oversee and coordinate the clinics digital marketing strategy (SEO, social media, email campaigns, etc.)
- Manage website updates and collaborate with vendors or internal staff to enhance user experience
- Support local outreach by building relationships with referral sources, schools, and community partners
- Represent the clinic at select events and manage distribution of promotional materials
Qualifications
- Bachelors degree in healthcare administration, Business, Marketing, or related field preferred
- 3+ years in medical office management or healthcare operations, ideally in a boutique or concierge setting
- Experience with PEO transitions or outsourced HR services strongly preferred
- Proven ability to lead teams and manage multiple priorities
- Understanding of healthcare marketing and website oversight
- Proficient in Microsoft Teams and familiar with EHR systems (Tebra a plus)
- Outstanding customer service and interpersonal communication skills
- Discretion, professionalism, and attention to detail required