Benefits Account Manager

Required Skills/licenses

• Excellent time management skills
• High level of computer proficiency
• Superior knowledge of all employee benefit products
• Professional demeanor
• Strong presentation skills
• Life and Health licensed
• Working knowledge of Benefit Point Management system is a plus
• Ability to effectively manage high volume, VIP customers
• Some travel is required

Major Responsibilities

• Manage a large number of time-sensitive client issues at any given time
• Connect with prospective and existing clients to address a broad range of insurance issues
• Maintain knowledge of new developments or changes with the carriers and new federal/state laws that may affect how our clients must administer their benefit programs, and communicate this information
• Ability to work with and without supervision
• Prepare renewals, proposals, and census data
• Identify and resolve issues relating, but not limited to, claims, eligibility, coverage and cost
• Conduct new business presentations, renewal meetings and employee open enrollment
• Project a professional, positive and enthusiastic image in the workplace
• Ability to analyze the customers benefit portfolio and recommend/cross sell additional product lines
• Commit to utilize and follow current operating systems and procedures while remaining flexible to the changing demands of a growing organization