Admin Assistants

Roles & Responsibilities:
Replying to customer account queries; including:
General customer account queries
Payment Arrangements for late payments

Maintenance of customer accounts; including:
Processing of monthly invoices/billings
Updating of customer information on our Systems
Following up on overdue account balances
Collating outstanding customer accounts for cancellation and debt collection submission
Submitting overdue accounts for debit collection
Following up on the debt collection submissions

Replying to and resolving customer emails/tickets; including:
Speed changes and/or cancellation requests and the subsequent processing of the relevant tasks associated with that request
Requests for invoices/and or statements
To apply email cv : rohlcivilpty@gmail.com