About the job Receptionist
Organization: Sulaiman AlRajhi University – SRU
Job Title: Receptionist
Reports to: Corporate Communications Department
Job Purpose
Provide professional front desk and reception services in accordance with university protocols, ensuring a positive institutional image, efficient handling of visitors and communications, and effective administrative support to the Corporate Communications Department.
Key Responsibilities
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Receive and welcome visitors, official guests, and stakeholders in line with university etiquette and protocol standards.
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Manage incoming calls and official inquiries, ensuring accurate routing and timely responses.
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Oversee visitor registration procedures and coordinate access in compliance with campus security requirements.
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Handle incoming and outgoing correspondence, including official mail and deliveries, following institutional procedures.
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Coordinate reception arrangements for official meetings, delegations, and university events.
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Maintain the reception area to reflect a professional and organized institutional environment.
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Provide administrative and logistical support to the Corporate Communications Department as required.
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Ensure strict adherence to confidentiality, communication policies, and record-keeping requirements.
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Maintain logs and documentation related to visitors, calls, and front desk activities.
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Support internal coordination efforts to facilitate smooth communication across departments.
Qualifications
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Diploma or Bachelors degree in Business Administration, Communications, or a related field.
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Minimum of 2–3 years of experience in reception or customer service within a professional or academic environment.
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Knowledge of office procedures, telephone systems, and basic administrative practices.
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Strong interpersonal skills and professional demeanor.
Core Competencies
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Professional communication
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Customer service excellence
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Attention to detail
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Organizational skills
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Time management
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Discretion and confidentiality