Job Openings HR Lead

About the job HR Lead

About the Role

SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider, is seeking an experienced and proactive HR Lead to oversee and manage end-to-end human resources operations. The ideal candidate will have strong HR knowledge within a BPO environment, excellent communication skills, and hands-on experience in visa and work permit processing. Experience in payroll processing and basic accounting knowledge will be a strong advantage.

Key Responsibilities

  • Lead and manage day-to-day HR operations including onboarding, employee relations, HR administration, and payroll processing

  • Support hiring needs across BPO operations, ensuring timely and quality manpower delivery

  • Handle payroll preparation, verification, and coordination, ensuring accuracy and timely salary disbursement

  • Manage visa, work permit, and employment pass processing for foreign employees

  • Ensure compliance with Malaysian labor laws, company policies, and SOPs

  • Act as the point of contact for employees on HR-related matters

  • Coordinate with management on workforce planning and HR initiatives

  • Maintain accurate HR records, payroll data, and employee documentation

  • Support performance management, disciplinary processes, and employee engagement activities

  • Work closely with finance/accounts teams on payroll-related matters

Job Requirements

  • Diploma / Degree in Human Resources, Business Administration, Accounting, or a related field

  • Minimum 3–5 years of HR experience, preferably in a BPO environment

  • Fluent in spoken and written Mandarin (to liaise with Mandarin-speaking stakeholders)

  • Good command of English (spoken and written)

  • Strong knowledge of visa and work permit processing in Malaysia

  • Hands-on experience in payroll processing

  • Basic accounting knowledge is an advantage

  • Familiar with Malaysian employment laws and HR best practices

  • Strong interpersonal, communication, and leadership skills

  • Able to work independently and manage multiple priorities

Why Join Us

  • Opportunity to lead HR operations in a growing BPO organization

  • Collaborative and fast-paced work environment

  • Career growth and leadership exposure



Find Out More About Us

Glassdoor: https://www.glassdoor.com/Reviews/SummitNext-Technologies-Reviews-E7227743.htm

Instagram: https://www.instagram.com/summitnexttechnologies

LinkedIn: https://www.linkedin.com/company/summitnext-technologies

Website: https://summitnext.com



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