About the job Telemarketing Executive
SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider, where innovation meets excellence. As we continue our expansion, we are looking for driven and results-oriented professionals to join our team.
Job Responsibilities
Telemarketing Executive
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Conduct outbound calls to potential and existing customers to promote products and services.
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Clearly explain product features, benefits, and ongoing promotions to customers.
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Generate leads, close sales, and achieve assigned telemarketing targets.
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Handle customer objections professionally and provide accurate information to support sales conversion.
Customer Engagement & Sales Support
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Build rapport with customers and maintain positive relationships.
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Identify opportunities for upselling and cross-selling during calls.
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Ensure a positive customer experience throughout the interaction.
Reporting & Compliance
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Accurately update customer details and call outcomes in the system.
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Adhere to company scripts, policies, procedures, and compliance guidelines.
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Meet or exceed individual and team KPIs related to sales and call performance.
Job Requirements
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Minimum 1–2 years of experience in Telemarketing, Sales, or Customer Service (sales-focused).
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Strong communication skills in English (additional languages are an advantage).
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Confident, persuasive, and goal-oriented with a strong drive to achieve targets.
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Ability to handle rejection and work in a fast-paced, target-driven environment.
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Comfortable working independently as well as part of a team.
Salary & Benefits
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Competitive salary (based on experience)
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Allowance provided
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Performance-based incentives
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Opportunities for career growth within a growing organization
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