PSP Account Manager/Business Developer

Our client - Fintech company - looking for a PSP Account Manager to own and grow relationships with Payment Service Providers (PSPs), expand our global payment portfolio, and ensure we offer the best-performing solutions across key markets.
This role combines relationship management, business development, and market intelligence.

Key Responsibilities

• Build and maintain strong relationships with existing PSPs
• Regularly review and optimize commercial terms and conditions
• Monitor PSP updates (new geos, payment methods, features)
• Research new markets and identify relevant PSPs globally
• Negotiate commercials and onboard new providers
• Collect and structure key materials (API docs, commercial terms, integration requirements)
• Maintain a well-structured internal database of PSPs and documentation
• Ensure all provider information is up-to-date and accessible
• Advise internal teams on the best PSPs by geo, vertical, and merchant needs
• Support merchants by sourcing suitable PSPs and payment methods on demand
• Organize and lead regular calls with existing and potential PSP partners
• Manage escalations and resolve operational/payment issues quickly
• Collaborate with the CCO on monthly performance reports by market/region
• Provide insights to improve approval rates, coverage, and overall performance

Requirements

• 3+ years experience in payments / fintech / PSP / acquiring
• Strong understanding of global payment ecosystems (APMs, cards, local methods)
• Experience working with PSPs, acquirers, or payment gateways
• Proven negotiation and relationship management skills
• Ability to work with commercial terms, contracts, and integrations
• Strong analytical mindset (comfortable with performance data, approval rates, etc.)
• Structured and detail-oriented (documentation is key in this role)
• Fluent English (additional languages are a plus)

Nice to Have

• Experience in high-risk industries (iGaming, Nutra, Crypto, etc.)
• Familiarity with API-based integrations
• Existing network of PSP contacts
  
  

We offer

• $500 annual learning budget for professional development
• $500 one-time bonus upon the birth of a child
• Health insurance (for the employee + 1 family member) — provided after the probation period
• For Ukrainian employees: either full insurance coverage or annual compensation equivalent to the cost of insurance in Ukraine
• Performance-based bonuses available after successful completion of the probation period (based on KPI achievement)