Position: Cyber Security Analyst

Location: Cape Town CBD Work from Office Only

Working hours: Monday to Friday 10:00 am to 19:00 pm

We are undergoing an exciting time in our evolution and now seek to add a highly motivated, enthusiastic Cyber Security Analyst to our Cybersecurity division. This role will draw upon your knowledge of Microsoft and Linux systems, as well as Networking and Cybersecurity technologies. You will initially support senior colleagues to carry out a variety of services including Vulnerability Assessments, investigation of security incidents, cyber-attack monitoring, Phishing & Security Awareness Training, and eventually working towards completing these independently.

As a Cyber Security Analyst, you will be responsible for interacting with a range of clients, using excellent communication skills along with your proven technical ability to provide a first-class customer experience. You will also be required to create high-quality reports from your findings, discussing solutions with a variety of stakeholders.

As a wider Cybersecurity team, we benefit from partner status with market leading vendors including Sophos, Tenable and Microsoft, enabling us to successfully protect our customers
from security threats. As a successful and growing area of our business, this role will help meet current demand from our customer base. It presents an excellent opportunity for a driven
individual wanting to start their cyber security career and to work with experienced cyber security professionals, adding value quickly within a dynamic and growing organisation.

Responsibilities:

• Keep up to date with the latest security and technology developments
• Research/evaluate emerging cybersecurity threats and ways to manage them
• Generate reports for both technical and non-technical staff and stakeholders
• Monitor for attacks, intrusions and unusual, unauthorised or illegal activity
• Investigate security alerts and provide incident response
• Carry out Vulnerability Assessments and communicate directly with clients
• Work to company agreed procedures including client SLAs
• Liaise with customers in relation to cybersecurity issues and provide future recommendations
• Build effective working relationships and become a trusted advisor for clients
• Ensure that all services are carried out efficiently and correctly, meeting internal business and client expectations
• Person Specification

Essential:
Previous experience within a Cybersecurity/IT MSP role
Working Knowledge of the following:
o Microsoft and Linux Operating Systems
o Networking and Workplace technologies
o Cybersecurity solutions and related technologies

• Excellent communication skills (both written and verbal)
• Attention to detail
• Previous experience in a customer-service or customer-facing role
• Demonstrable organisation skills, with a logical approach to problem solving
• Proven ability to prioritise work to meet deadlines, and cope with fluctuations in workloads
• Knowledge of industry best practice, incident management disciplines and networking principles
• Ability to learn and adapt in a fast-paced, ever-evolving threat landscape.
• 
  
• Desirable:
• Knowledge of programming/scripting languages (C, C#, Python, Go, NIM etc)
• Experience in Cyber Security CTFs (Hack The Box, TryHackMe etc)
• Degree in Cyber Security, professional certifications such as Microsoft SC-200,
• Security Blue Team Level 1 (BTL1), GIAC GSEC, CompTIA Network+ and CompTIA Security+

Competencies required for role:

• Teamwork & Collaboration
• Contributes fully to the team effort and plays an integral part in the smooth running of teams without necessarily taking the lead.
• Communication
• Know what and when to communicate. Communicates confidently, professionally and respectfully.
• Results Focused/Problem Solving
• Anticipates issues before they occur and develops and implements contingency plans.
• Judgement and decision making
• Considers the impact and implications of decisions. Applies logical analysis and sound judgement to understand problems and generate effective solutions.

Diversity & Inclusion

Surgo (Pty) Ltd is committed to building a diverse workforce and encourages people with disabilities and candidates from underrepresented backgrounds to apply.

Due to the volume of applications, if you don't hear back within three months, please consider your application unsuccessful. However, your CV will be retained in our database for future opportunities every CV is treated as part of our long-term talent pipeline. If you prefer us not to keep your CV, please contact recruitment@surgo.co.za.