German-speaking Client Liaison Experts Cape Town

Our client, a 24/7 desktop publishing company specialising in multilingual business graphics, is seeking innovative, German-speaking Client Liaison Experts to join their Cape Town CBD team.

This role involves supporting global corporate clients, ensuring high-quality document production, and delivering exceptional client service in a fast-paced environment.

Key Responsibilities

• Produce and proofread documents to client specifications and quality standards.
• Ensure strict adherence to production processes, SLAs, and internal KPIs.
• Manage timekeeping and administrative tasks for billing and payment.
• Consistently deliver accurate, high-quality output within deadlines.

Requirements

• Native-level fluency in German and English (spoken and written).
• Previous experience in a customer service or client-facing role.
• Proficiency in Microsoft Office, with strong PowerPoint skills.
• High attention to detail and accuracy under pressure.
• Ability to work independently as well as in a team.
• Strong accountability, persistence, and resourcefulness.
• Flexibility to work shifts, including weekends.
• Experience or training in graphic design/desktop publishing is advantageous.

Personal Attributes

• Excellent communicator with strong interpersonal skills.
• Positive, resilient, and adaptable in demanding environments.
• Strong time management and organisational ability.
• Team-oriented, down-to-earth, and motivated.

Salary & Benefits

• Base salary: Up to R25 000 (market-related).
• Language supplement.
• Transport allowance.
• Monthly incentives.
• Shift allowance.

Shifts

• Monday to Friday (rotational):

• Early: 06h00-15h00
• Shift:14h00-23h00
• Night: 21h00-07h00

How to Apply

Please apply directly via this job board or email your CV to recruitment@surgo.co.za.

Important Information

Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed to maintaining diversity in its appointments. Surgo (Pty) Ltd therefore also encourages people with disabilities and from other diverse backgrounds to apply.

Due to the high volume of applications, should you not receive feedback within three months of submission, please consider your application unsuccessful. We encourage you to reapply for future opportunities.

Surgo (Pty) Ltd does not charge any application fees.

Your CV will be kept on our database for future opportunities. Should you prefer that we do not retain your details, please contact: recruitment@surgo.co.za