Description:
Our client, a prominent BPO based at Airport Industria, Cape Town is recruiting for a Junior Team Supervisor (German Speaking) to join their team. Overview: The CSR Junior Team Supervisor - German assists the CSR Team Supervisor in managing the team of German-speaking CSRs. This role involves supporting daily operations, handling escalated issues, and ensuring that customer service standards are maintained. The Junior Supervisor also plays a role in training …