Job Title and Overview

We are seeking an experienced GRC Implementation Consultant to lead and support the implementation, configuration, and rollout of the Diligent GRC platform for our clients.

The consultant will work closely with Business Stakeholders, Audit, Risk, Compliance teams, IT teams, and Executive Leadership to ensure successful deployment and adoption of governance, risk, audit, compliance, and policy management capabilities.

The ideal candidate will possess strong functional knowledge of Governance, Risk, and Compliance (GRC) frameworks, excellent stakeholder engagement skills, and hands-on experience implementing enterprise GRC solutions.

Reason for vacancy:

Team expansion

Reporting to:

Head of Services

Management level of role:

This is not a management role

Working environment & travel:

Team-orientated environment. Driver's license or own transport is essential. Possible travel into the rest of Africa.

Working hours:

7:30am to 16:00pm or 08:00am to 16:30am when in the office and will ideally understand that there may be times that they need to work overtime on projects. When based at client sites, the individual will need to work the working hours stipulated by the client.

Key Responsibilities

• Project Implementation:
  • Lead end-to-end implementation of the Diligent GRC platform.
  • Gather and document business, risk, audit, and compliance requirements.
  • Configure workflows, forms, dashboards, reporting structures, and user roles within the platform.
  • Support platform integration with existing enterprise systems where required.
  • Coordinate data migration, validation, and testing activities.

• Training and Support:
• Conduct comprehensive administrator and end-user training sessions.
• Develop user guides, SOPs, and training materials.
• Guide clients in leveraging reporting and analytics tools to derive actionable insights and drive continuous improvement.

• Documentation and Communication:
  • Prepare and maintain comprehensive documentation including business requirements, configuration documents, process flows, test scripts, SOPs, training manuals, and implementation reports.
  • Ensure clear and consistent communication with project stakeholders throughout the implementation lifecycle.
  • Document meeting outcomes, risks, issues, decisions, and action items accurately and in a timely manner.
  • Facilitate effective knowledge transfer to client teams and system administrators to support long-term platform sustainability.
  • Maintain high standards of written and verbal communication across technical and non-technical stakeholder groups.
• Stakeholder Engagement:
  • Facilitate workshops with the respective GRC stakeholders.
  • Translate business requirements into technical and functional specifications.
  • Provide regular project updates to the PMO.
  • Manage stakeholder expectations and ensure alignment with project objectives.
• Risk Management:
  • Demonstrate a keen eye for identifying risks and issues, proactively mitigating potential roadblocks to project success.
  • Uphold high productivity standards, delivering work within agreed time frames while completing all administrative tasks efficiently.

Education and Experience

• Completed degree in Internal Audit -CIA, CPA, CISA, IIA
• A minimum of 3 years' experience in an internal audit role
• Hands-on exposure to ACL, Galvanize or Diligent products (desirable requirement)
• Training/facilitation experience (desirable requirement)
• Experience with audit management software such as Caseware Idea, TeamMate, Barnowl, Arbutus etc
• MS Office

Behavioural Skills & Soft Competencies

• Work Ethic and Attention to Detail: Possesses a strong work ethic, commits to excellence and demonstrates meticulous attention to detail with a genuine passion for accuracy in all endeavours.
• Customer-Centric Approach: The candidate exhibits a desire to exceed customer expectations by delivering exceptional service and value. The candidate is capable of effectively transferring knowledge and conducting personalised one-on-one training sessions.
• Performance under Pressure: Excel in working under pressure and adhering to strict deadlines without compromising quality. Demonstrate the ability to work independently, self-manage, and remain focused on tasks.
• Adaptability and Learning Orientation: Effectively prioritise tasks and adapt to evolving priorities while maintaining focus. Openness to direction, coupled with a proactive attitude towards learning and innovation.
• Professional Communication and Relationship Management: Display professional business etiquette in all interactions, ensuring effective communication. Proficient in managing client expectations and fostering strong client and stakeholder relationships. A self-starter who identifies and addresses project risks proactively, ensuring successful outcome

Interested parties must apply via our website:https://www.careers-page.com/surtech