Role Overview

We sell a global leading GRC SaaS solution which empowers more than 1 million users globally.

As a Tender Administrator with a high attention to detail and love for administration you will become a trusted asset to the team. You will play a crucial role in assisting with office administration and the bidding process for technology-related projects; assisting in the qualification of all tenders, completion, and compilation of tender documents. Achieve customer satisfaction by ensuring all duties are performed quickly and accurately.

Reporting to: Tender Office Manager

Reason for vacancy: Team expansion

Management level of role: This is not a management role.

Working environment & travel: Exceptionally busy, team-orientated environment. Drivers license and own transport is essential. Ability to travel country wide.

Working hours: 07h30 – 16h00 or 08h00 to 16h30 or 08h30 to 17h00 (Hybrid)

Key Responsibilities

• Accuracy, correctness, 100% spot on, all the time

• Always ready to assist all members of the team

• Understand and use the CRM like your life depends on it.

• Attend to any client / internal queries and provide feedback within a stipulated period.

• Monitor bid advertisements to identify relevant opportunities.

• Handling general queries, escalating issues when necessary.

• Completion and compilation of tender documents.

• Organize and maintain bid records.

• Updating of company documents and company registrations on various platforms.

• Ensure that internal teams adhere to timelines for their tender responses.

• Ensure proper maintenance of office facilities and equipment.

• Attend tender briefing meetings.

• Ensuring relevant arrangements are made for delivering the tenders timeously.

• Administer and manage the Sales CRM Environment.

• Assist with all sales admin queries

Operational

• Research potential tender adverts.
• Responsible for the bidding process and preparing bid templates.
• Adhere to bid response guidelines.
• Ensure tenders are clearly read and that functional requirements are fully met.
• Creating documents to ensure tenders are 100% compliant e.g) drafting of documents, CV's and references to meet functional requirements.
• Provide analysis and recommendations for bid decisions/ vetting.
• Call and email potential clients to seek clarity on unclear tender information.
• Maintain an accurate filing system (SharePoint) with specific reference to supplier and tender documentation.
• Attend to general office/ administrative requirements.
• Preparing the files and documentation for tenders.
• Printing of tenders for physical submissions and adhere to file count required.
• Ensure that tender submissions are completed on time and make required arrangements for the tender to reach the client before the closing time.
• Attend briefing sessions.
• Complete required documentation/supplier forms for clients.
• Maintain company database (SharePoint) historic tender file submission documents and supporting evidence provided.
• Create and foster relationships with internal clients to ensure compliant bids are submitted.
• Compile tenders using Adobe.
• Chair tender discussion meetings for every tender allocated.
• Assist with all sales admin requests and enquiries.

Required Experience

• Experience in Administration and sending Tenders

• Good PC literacy and experience with a CRM system

• Experience in sales administration will be an advantage

• MS Office

• Zoho (an advantage)

• Matric certificate

• A commerce degree would be preferable

Behavioural Skills & Soft Competencies

• Strong multi-tasking skills is a must to ensure various duties are performed accurately and on time

• Some mild compulsive behaviour would be an advantage

• Excellent/Unparalleled/Incredible/Outstanding/Relentless attention to detail

• System and process oriented

• Team Player

• Great personality and sense of humour

• Critical analytical thinking: using logic and reasoning to identify the urgency of certain tasks

• Time management: ability to prioritize tasks, deliver quality work under pressure and manage their own time

• Writing: ability to effectively communicate with external clients and internal team members

• Self-starter with a positive outlook

• Tenacious and friendly

• Able to work well within a team environment

• Adaptable and flexible, with an eagerness to learn and develop oneself

• Dynamic: full of energy and has a sense of purpose

• Must be a mature personality (EQ)

• Über Fun

• Possible been accused of having OCD in the past

• Believes that Star Wars is more than just a movie.

• Can name more than three Star Wars characters

We are committed to employing based solely on MERIT, irrelevant of gender, religion, or race

Interested parties can apply via our website:

https://www.careers-page.com/surtech
Please note that if you have not been contacted within one week then your application was unsuccessful.