HR Administrator

Swak BPO Corp. is one of the fastest-growing BPO centers in the Clark Freeport Zone. We pride ourselves on doing great work for our customers with professionalism, integrity, and enthusiasm. Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we seek to hire an HR Administrator to join our growing company.

Job Responsibilities:

• Prepare and process new-hire documentation, onboarding packets, and verification support
• Manage pre-employment requirements and onboarding schedules
• Assist with offboarding tasks, including exit documentation and system access removal
• Maintain accurate employee records and digital filing systems
• Support compliance with U.S. labor standards
• Assist with policy updates, employee handbook revisons, and HR templates
• Track mandatory trainings and compliance deadlines
• Coordinate with the Payroll Team to ensure accurate employee information
• Assist employees with basic benefits questions and enrollment support
• Manage HR inbox and respond to employee inquiries
• Prepare HR reports, trackers and spreadsheets
• Support employee engagement activities and internal communications
• Assist with ad-hoc HR projects and process improvements

Job Requirements:

• 1 – 3 years of HR administration, virtual assistant or people operations experience
• Familiarity with U.S. HR practices, terminology, and compliance basics
• Strong organizational skills and attention to detail
• Excellent written and verbal communication
• Ability to work independently in a fast-paced environment
• Proficiency with HRIS, Microsoft 365 and other tools
• Ability to work on shifting schedules

Why work with Swak BPO Corp.?

• Opportunity to work with international teams and companies
• Opportunity in promotions and salary increases
• A company that provides HMO; upon reaching your second year with the company, you will get one (1) free dependent at no additional cost
• Free meals prepared and provided by the company to promote a healthy lifestyle
• Free shuttle services provided around Angeles City and nearby areas
• A recreational facility that provides comfort and entertainment for employees to unwind

*This is going to be on-site work. Our offices are located in Clark Freeport Zone, Angeles City, Pampanga.